BPIR Newsletter: January 2017

January 5, 2017 by ahmed

Newsletter 2017.01


BPIR Newsletter: January 2017


Welcome to January’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.

Best Practice Events


  • What America still needs, part 2….read more
  • What America still needs, part 1….read more
  • Learning from the Asian focus on excellence….read more
  • A successful first year for Dubai We Learn….read more
  • Winner of the 5th Global Benchmarking Award….read more
  • Study reveals business-changing journey for small businesses….read more

Winners of the 5th International Best Practice Competition

The 5th International Best Practice Competition was held at NMIMS University, Mumbai, India, 25/26th April 2017. The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices. The Best Practice Competition has been designed by the Centre for Organisational Excellence Research (COER), the developers of the Business Performance Improvement Resource. Presentation videos will be on the BPIR soon.

To submit your Best Practice please visit http://www.bestpracticecompetition.com/entry-form where you can download an entry form. The Call for entries closes on 23 January. Last year there were 38 entries with 28 qualifying to the Competition Event.

The winners of the International Best Practice Competition in 2015 were Al Jazeera International Catering LLC, UAE with a best practice titled ‘Our Planet – Our Responsibility‘. and Dubai Corporation for Ambulance Services (DCAS), UAE, with a best practice titled ‘Cultural Sensitivity Gives Birth to a Maternity Care

5th Global Benchmarking Award – Award Winner

The Global Benchmarking Network (GBN). launched the Global Benchmarking Award in 2012 to recognise those organisations that had integrated benchmarking into their organisation’s strategy and processes in order to continuously learn and innovate.

The winners have been Watson Real Estate (New Zealand) in 2012, Knowledge and Human Development Authority (United Arab Emirates) in 2013, OCBC Bank (Singapore) in 2014, and the Medical City (Philippines) in 2015. For videos on these award winning organisations click here.

The 5th Global Benchmarking Award was held at the 10th International Benchmarking Conference, 8th December 2016, Nanjing, Jiangsu, China. Judges were Dawn Ringrose from Canada, Mark Modena from UK and Holger Kohl from Germany.

The winner is:
– Al Jazeera International Catering (JIC) , UAE (Presentation video)

– Nanjing Metro Operation Company Limited, China
– SVKM’S NMIMS (Deemed to be University), India

Event presentations will be uploaded to BPIR.com soon.

BPIR Tip of the Month – Keyword Search

This page offers a simple and alternative method of searching any of the main BPIR databases via key word(s) without having to go to the specific database pages.

Click here to see a video clip on how to do it.

Building community excellence using the Baldrige Criteria for Performance Excellence (CPE)

In 2010, when an Elementary School District with some 30,000 students sought help with a serious problem related to student health. the San Diego County Health and Human Services Agency (HHSA), a US Public health and social services agency, used the Baldrige framework to address the issue. Building on its own use of a Baldrige-based, collaborative approach, the HHSA had the School District measure individual students’ body mass index, and found that 40%of the district’s schoolchildren were obese. Over the next four years, HHSA worked with community-based organisations, a physician and medical group, businesses, schools, and the city and police department of Chula Vista to reduce student obesity. By 2014, the multi-sector collaboration had decreased the district’s student obesity rate by 17%. The Baldrige Framework facilitated collaboration and the sharing of vision and values and mission and strategies. The project led HHSA to develop a toolkit that was shared with all other school districts in San Diego.

Remember to
Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.

Neil Crawford
General Manager
BPIR.com Ltd Business Performance Improvement Resource (BPIR)
Centre for Organisational Excellence Research (COER)
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