South African Quality Institute (SAQI) www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.
September 2013:
Evolution in the process approach by Dr Alastair Walker
Abolishing the Standard-Based Mind-set with ISO 9001, by T D Nelson
Creativity, Part 2: Finding Creative Space, by James H. Harrington
Lean thinking in Health Care, by Jaques Snyders
Who is the customer of your document?, by Paul Naysmith
Intelligence: it’s about type and not how much, by Dr Richard Hayward