September 24, 2013 by BPIR.com Limited South African Quality Institute (SAQI) www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.
 | September 2013:- Evolution in the process approach by Dr Alastair Walker
- Abolishing the Standard-Based Mind-set with ISO 9001, by T D Nelson
- Creativity, Part 2: Finding Creative Space, by James H. Harrington
- Lean thinking in Health Care, by Jaques Snyders
- Who is the customer of your document?, by Paul Naysmith
- Intelligence: it’s about type and not how much, by Dr Richard Hayward
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 | August 2013:- Evolution in management system standards, by Dr Alastair Walker
- 5S housekeeping in service industries, by Jacques Snyders
- Performance improvement creativity, part I: waking up Oscar, by H. James Harrington
- Absenteeism: eroding company profits, by CGF Research Institute
- Grown-ups guiding children fire-fighters, by Dr Richard Hayward
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 | July 2013:- ISO9001 and the PDCA cycle, by Paul Harding
- Is Perfection the Enemy of Good?, by H. James Harrington
- Our social responsibility duties in quality audits, By Paul Naysmith
- Boardroom domination – treating minority shareholders fairly, by CGF Research Institute
- Listen to the coach and win!, Dr Richard Hayward
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