Best practice report: Mental Toughness

February 23, 2015 by BPIR.com Limited

Summary of Best Practices

The following is a summary of the best practices and/ or insights relating to mental toughness and organisational resilience.

  1. Manage your career by setting and keeping goals, and by managing your emotions.
  2. Take calculated risks and be prepared to learn from experience.
  3. Be aware of the leadership roles associated with various relationships, and remain open to receiving advice and assistance.
  4. Manage stress by:
    • knowing when to push back, and how to take control of expectations demanded of yourself and of your team
    • getting more exercise, more sleep, and using relaxation techniques
    • building a support network among your peers.
  5. Employ imagery, intensity regulation and thought control strategies to remain confident, energised and focused.
  6. Learn and practice methods for building psychological capital through:
    • hope, when striving to identify and to achieve important goals
    • confidence, by using the knowledge, skills and capabilities available within an organisation
    • resilience, by adapting to adversity and stressful situations
    • optimism, by bringing perspective to both good and bad events.
  7. Become a resilient person by:
    • being flexible, open to re-educating yourself, and always on the look-out for new ways of doing business
    • being responsive to new opportunities, challenges and threats
    • demonstrating persistence and resolve to keep going through difficult situations, and rebounding from disappointments with greater determination and inner strength
    • showing courage and ethics, and doing the right thing for your organisation or team without cutting corners.
  8. Introduce mental toughness self-assessments (for staff) and organisational resilience self-assessments (for your organisation) to address vulnerabilities and pave the way for a stronger future.
  9. Develop systems and strategies for organisational resilience that:
    • have a sense of reality, use practical wisdom, and build a unified commitment
    • create employee empowerment, develop good communication, and build a supportive environment
    • ensures resource availability, developing employee capability and creating a focused strategy
    • allows personnel the freedom to be proactive, thus freeing them to engage in change instead of resisting it.
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