1. BPIR Best Practice Newsletter – Nov 2014

    November 18, 2014 by ahmed
     Like us on Facebook Follow us on Twitter
    Hi,
    Welcome to November’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.
    Best Practice Events
    13th International Convention on Quality Improvement, Lahore – Pakistan, 17 – 18 Nov.,  Organiser: PIQCExcellence in measuring the customer experience, Toronto – Canada, 18 Nov.,  Organiser: Excellence Canada.

    HR management: workforce focus, Auckland – New Zealand, 20 Nov.,  Organiser: NZ Business Excellence Foundation (NZBEF).

    20th Asia Pacific Quality Conference, Kuala Lumpur – Malaysia 23 – 26 Nov., Organiser: Asia Pacific Quality Organization (APQO)

    International Best practice Conference, Abu Dhabi – UAE 24 – 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

    Diagnostic consulting – a revenue driver, Auckland – New Zealand, 26 Nov.,  Organiser: Institute of Management Consultants New Zealand (IMCNZ).

    EFQM assessor training, Dubai – UAE, 29 Nov.,  Organiser: Dubai Quality Group (DQG).

    Organisational Learning Conference, Abu Dhabi – UAE 30 Nov – 1 Dec, Organiser:  Emirates Center for Organisational Learning (ECOL)

    ** Also see BPIR Events Calendar **

    Featured Event: 3rd International Best Practice Competition and 3rd Global Benchmarking Award
    The 3rd International Best Practice Competition and 3rd Global Benchmarking Award will be held on the 24th and 25th of November 2014 at the Abu Dhabi Chamber of Commerce.There are 11 countries that are presenting at the best practice competition (India, Iran, Malaysia, Pakistan, Philippines, Saudi Arabia, Slovenia, Spain, Sri Lanka and UAE). There are more than 30 best practices in 10 areas will be presented. … the winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).

    The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    For more information about the competition visit the competition website BestPracticeCompetition.com and about the Global Benchmarking Award visit the award website GlobalBenchmarkingAward.com

    BPIR News
    • EFQM 25 years of Excellence – the Book – Read more and discover about 40 success stories of 25 years of Excellences.  ….read more
    • Tackling fat cat pay– Is there any link between executive pay level and their level of performance?.  ….read more
    • Managing conflict at work – Conflict is an inevitable part of organisational life and can take many forms, effective conflict handling is a critical management capability.  ….read more
    • Innovation is directly related to how you think – The “old ways” of doing things are no longer effective and it’s necessary to integrate innovative thinking into work and environment .  ….read more
    • Tips from Baldrige award-winning businesses – 4 tips from Baldrige award winners to help you implement business excellence effectively.  ….read more
    • Hoshin Kanri helps Toyota improve for the long term – How Toyota increased its production without buying companies, buying new automated equipment or buying new plants in low-cost countries.  ….read more
    • The real harm in multitasking – You’ve likely heard that multitasking is problematic, but new studies show that it kills your performance and may even damage your brain.  ….read more
    BPIR service of the Month – Business Journals and Periodicals Library
    Search for valuable expert opinion / benchmarking information / case studies, or just read your favourite business journals. Full on-line access to over 790 business periodicals from all over the world. Includes some of the most popular in the West and the East! To help you find what you want there are powerful keyword/phrase search engine and options to find and browse specific publications and save selected publication titles on a personal bookshelf.Click here to see a video clip on how to do it.

    Featured Publications
    BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports. The cost of subscribing to any of these would cover your  BPIR membership while allowing you to read, search, and print from 790 top publications!
    Here are a few of the titles from the “Business and Economics” category (one of 23 categories):
    See the full list of titles

    -American Economist
    -Business Economics
    -Baylor Business Review    		-The Armed Forces Comptroller
    -Administrative Assistant’s Update
    -Journal of Southeast Asian Economies

     

    Featured Case Study: Lean begins and ends with the customer
    Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted as succinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies.  Read the following sample case study:


    Lean begins and ends with the customer
    This best practice case study describes lean manufacturing of aerospace components by Cox Machine Inc.
    – Cox focussed on operational excellence via lean initiatives such as 5S, Kaizen events, and cellular manufacturing.
    – Cox synchronised customer forecasts, its own forecasts, and supplier forecasts to achieve “Just-In-Time” material delivery. This reduced work-in-process inventory levels and operational expenditure. Material arriving at Cox was delivered directly to a machine cell, avoiding non-value added warehouse storage.
    – Cox used two or three machines in a one-piece-flow methodology which further shortened lead times for production.
    – At Cox the lean supply chain began and ended with the customer. By utilizing mutually beneficial shipping methods and bar coding delivery times were reduced lowering Cox’s inventory of finished goods. Cox reduced its average quoted lead time from sixteen weeks to four. By using lean transactional processes, Just-In-Time material, one-piece flow cells, and long-term agreements, Cox realized a significant and meaningful increase in inventory turns and available cash    .   …..….read more case studies
    Remember to

    Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
    If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.
    Regards,Neil Crawford
    ——————
    General Manager
    BPIR.com Ltd
    Business Performance Improvement Resource (BPIR)
    Centre for Organisational Excellence Research (COER)
    neil@bpir.com
    ———————————————————————————-
    “To know the road ahead, ask those coming back” – Chinese Proverb

    Note: this newsletter has been sent to you because you have subscribed to it or to the BPIR.com or one of its partner resources or we believe you wish to be on the list for other reasons. Should you wish to unsubscribe please click here or email contacts@bpir.com.

    Category: BPIR’s Best Practice News Comments (0)

  2. BPIR Best Practice Newsletter – Oct 2014

    October 18, 2014 by ahmed
     Like us on Facebook Follow us on Twitter
    Hi,
    Welcome to October’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.
    Best Practice Events
    Benchmarking for Excellence, Dubai 20 – 21 Oct., Kuala Lumpur 22 – 23 Oct., Singapore 20 – 21 Nov. Organiser: Center for Organisational Excellence Research (COER).Qualcon 2014: Discovering Quality, Adelaide – Australia 19 Oct. Organiser: Australian Organisation for Quality (AOQ).

    EFQM Forum, Brussels – Belgium 20 – 21 October, Organiser: EFQM

    6th Business Excellence Global Conference, Singapore 29 – 30 Oct., Organiser: SPRING Singapore

    3rd UAE Ideas Conference & Award 2014, Dubai 30 Oct., Organiser: Dubai Quality Group

    2014 Performance Excellence Summit, Ontario – Canada 30 Oct. Organiser: Excellence Canada.

    Toyota Production System (TPS) Dojo, Singapore 30 Oct., Organiser: Singapore Productivity Association (SPA).

    Transform Your Business – It’s not luck, Auckland, Hamilton & Wellington, New Zealand 3 – 5 Nov.,  Organiser: INTENT Group Limited (INTENT)

    20th Asia Pacific Quality Conference, Kuala Lumpur – Malaysia 23 – 26 Nov., Organiser: Asia Pacific Quality Organization (APQO)

    International Best practice Conference, Abu Dhabi – UAE 24 – 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

    Organisational Learning Conference, Abu Dhabi – UAE 30 Nov – 1 Dec, Organiser:  Emirates Center for Organisational Learning (ECOL)

    3rd Global Benchmarking Award, Orlando – U.S. 3 – 4 Dec. Organiser: Global Benchmarking Network (GBN).

    ** Also see BPIR Events Calendar **

    3rd International Best practice Competition – Last call for entries
    The 3rd International Best Practice Competition will be held on the 24th and 25th of November 2014 at the Abu Dhabi Chamber of Commerce.Entries from (India, Malaysia, Pakistan, Saudi Arabia, Singapore, Spain, UAE) have qualified to the finals and we are hoping representatives from more countries will enter… the winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).

    The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    Have a think about what your organization does well, and submit your entry by 24 October. If successful you will be asked to share your best practice in an 8 minute presentation. Winners will receive widespread media coverage.

    From the feedback of previous years we are expecting much more participation this year, which makes this event a great learning experience.

    For more information about the competition visit the competition website BestPracticeCompetition.com

    3rd Global Benchmarking Award – Last call for entries
    Benchmarking is defined as: the search for industry best practices that lead to superior performance. Benchmarking is not just about finding a best practice by some means, the methodology of benchmarking (or approach, strategy, framework or whatever called) plays crucial role in defining the end results, i.e. the best practice which leads to superior performance.For an organisations that wants to achieve “industry best practice” it should consider using a Formal Benchmarking approach using a benchmarking methodology (such as the TRADE methodology) combined with the use of Informal Benchmarking which can involve more people in the change process but is less rigorous.

    The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 with the winner being Watson Real Estate (New Zealand). In 2013 the winner was the Knowledge and Human Development Authority (United Arab Emirates). For videos on these award winning organisations go to GlobalBenchmarkingAward.com.

    The 3rd Global Benchmarking Award will be held at the 9th International Benchmarking Conference, 3/4 December 2014, Orlando, Florida.

    The closing date for entries is the 24th of October 2014, for more information about the award visit the official award website.

     

    BPIR News
    • It’s the Baldrige “F” Word Season – There is so much talk about the importance of providing feedback and yet for some reason it still seems to rank at the bottom of the list in terms of organizational competencies.  ….read more
    • Engage for success – 4 steps to engage your people to deliver a great customer experience– Have you ever received poor customer service? Have you been disappointed or not had your expectations met? I imagine that the answers to each of these questions are all too often, ‘Yes’.  ….read more
    • Global Benchmarking Network 20th Anniversary newsletter – 20 years of promoting Benchmarking globally.  ….read more
    • Report: The Rising – and Falling – Stars of Global Manufacturing – A recent report reveals how cost competitiveness is changing worldwide.  ….read more
    • Journal of Inspiration Economy 1st Issue – What is Inspiration Economy? and why Inspiration Matters?.  ….read more
    BPIR service of the Month – Best Practice Case Studies
    Direct access to over 4700 case studies from high-performing organisations across the world – more than 30 different countries represented.
    Why risk precious time and resources when using a tool or technique for the first time? Leverage the experience of other organisations that have spent time and resources perfecting their practices and technique highly effective. Find out who should lead and manage a tool’s implementation, how to train others to use it, where to use it first, and how best to obtain buy-in. Experts agree that benchmarking other organisations’ successful practices is the fastest way to deliver significant performance improvements.Click here to see a video clip on how to do it.

    Featured Publications
    BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports. The cost of subscribing to any of these would cover your  BPIR membership while allowing you to read, search, and print from 790 top publications!
    Here are a few of the titles from the “Accounting” category (one of 23 categories):
    See the full list of titles

    – Tax Executive
    – The Tax Adviser
    – The CPA Journal    		– Strategic Finance
    – Accountancy SA
    – CPA Client Bulletin

     

    Featured Case Study: Crowd sourcing solves difficult problems economically and quickly
    Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted as succinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies.  Read the following sample case study:


    Crowd sourcing solves difficult problems economically and quickly
    Some 50 government agencies were are able to offer prizes to the general public for solutions to complex problems using a website, www.challenge.gov. Examples of successful crowd sourcing projects were as follows:

    1. A solution was sought regarding how to stop uncooperative fleeing vehicles at conflict zone check points without causing permanent damage to the vehicle or harming any of its occupants. Within a two-month deadline 150 people submitted proposals vying for a US$25,000 prize. The winner was an engineer from Peru who suggested an affordable remote-controlled electric-powered vehicle that could accelerate up to 130 miles per hour within three seconds, position itself under a fleeing vehicle and automatically release an airbag to lift it and slide it to a stop.

    2. Methods were sought for reassembling previously shredded documents in order to examine potential vulnerabilities associated with current document shredding practices. The challenge was structured as a race to win US $50,000 and attracted 9,000 registered teams. The winner reassembled five documents that were shredded into over 10,000 pieces in 33 days using a combination of computer algorithms and human assembly.   …..….read more case studies

    Remember to

    Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
    If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.
    Regards,Neil Crawford
    ——————
    General Manager
    BPIR.com Ltd
    Business Performance Improvement Resource (BPIR)
    Centre for Organisational Excellence Research (COER)
    neil@bpir.com
    ———————————————————————————-
    “To know the road ahead, ask those coming back” – Chinese Proverb

    Note: this newsletter has been sent to you because you have subscribed to it or to the BPIR.com or one of its partner resources or we believe you wish to be on the list for other reasons. Should you wish to unsubscribe please click here or email contacts@bpir.com.

    Category: BPIR’s Best Practice News Comments (0)

  3. BPIR Best Practice Newsletter: Sept 2014

    September 1, 2014 by ahmed
    BPIR Best Practice Newsletter
    September – 2014
     Like us on Facebook Follow us on Twitter
    Hi,
    Welcome to September’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.
    Best Practice Events

    Benchmarking for Excellence, Abu Dhabi 24 – 25 Sept., Singapore 29 – 30 Sept.,  Tehran 8 – 9 Oct., Dubai 20 – 21 Oct., Kuala Lumpur 22 – 23 Oct. Organiser: Center for Organisational Excellence Research (COER).

    1st International Conference on Quality Engineering and Management, 15 – 16 Sept., Organiser: University of Minho, Portugal.

    Share Best Practice Conference, Dubai  –  UAE 17 – 19 Sept. Organiser: Dubai Quality Group (DQG).

    Government Performance and Benchmarking Summit, Abu Dhabi 21 – 25 Sept., Organiser: IQPC

    1st International Conference on Benchmarking, Tehran – Iran 11 – 12 Oct., Organiser: Iran’s Benchmarking Network (IRBN).

    Qualcon 2014: Discovering Quality, Adelaide – Australia 19 Oct. Organiser: Australian Organisation for Quality (AOQ).

    6th Business Excellence Global Conference, Singapore 29 – 30 Oct., Organiser: SPRING Singapore

    2014 Performance Excellence Summit, Ontario – Canada 30 Oct. Organiser: Excellence Canada.

    Toyota Production System (TPS) Dojo, Singapore 30 Oct., Organiser: Singapore Productivity Association (SPA).

    3rd International Best practice Competition, Abu Dhabi – UAE 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

    3rd Global Benchmarking Award, Orlando – U.S. 3 – 4 Dec. Organiser: Global Benchmarking Network (GBN).

    ** Also see BPIR Events Calendar **

    3rd International Best practice Competition – 2nd call for entries

    After two successful years of the International Best practice Competition, the details of the next competition has just been announced. The 3rd International Best Practice Competition will be held on the 25th of November 2014 at the Abu Dhabi Chamber of Commerce.Entries are expected from all around the world… the winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    Have a think about what your organization does well, and submit your entry by 29 September. If successful you will be asked to share your best practice in an 8 minute presentation. Winners will receive widespread media coverage.

    From the feedback of previous years we are expecting much more participation this year, which makes this event a great learning experience.

    For more information about the competition visit the competition website BestPracticeCompetition.com

    3rd Global Benchmarking Award – 2nd call for entries

    Benchmarking is defined as: the search for industry best practices that lead to superior performance. Benchmarking is not just about finding a best practice by some means, the methodology of benchmarking (or approach, strategy, framework or whatever called) plays crucial role in defining the end results, i.e. the best practice which leads to superior performance.For an organisations that wants to achieve “industry best practice” it should consider using a Formal Benchmarking approach using a benchmarking methodology (such as the TRADE methodology) combined with the use of Informal Benchmarking which can involve more people in the change process but is less rigorous.The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 with the winner being Watson Real Estate (New Zealand). In 2013 the winner was the Knowledge and Human Development Authority (United Arab Emirates). For videos on these award winning organisations go to GlobalBenchmarkingAward.com.

    The 3rd Global Benchmarking Award will be held at the 9th International Benchmarking Conference, 3/4 December 2014, Orlando, Florida.

    The closing date for entries is the 29th of September 2014, for more information about the award visit the official award website.

     

    BPIR News
    • Excellence in Education – Strategic Planning – Learn about how the Strategic Planning impacts learning and involves all stakeholders in Pewaukee School District.  ….read more
    • A New Model for Excellence in South Africa– An interview with Ed van den Heever, the developer of the new South African Excellence Model (SAEMXIII,).  ….read more
    • Governance – Aspiring to Greatness – Boards that aspire to greatness establish a culture of integrity, built on a strong ethical foundation and are rigorous in their endeavour to add value.  ….read more
    • EFQM Award 2014 – This year’s Nominees for the European Foundation for Quality Management (EFQM) award.  ….read more
    • Best Practice Report: Occupational Safety – Read about best practices of Occupational Safety.  ….read more
    • Anti-Corruption Training Module and New Zealand’s ranking – A free on-line Anti-Corruption Training Module recommended fororganisations and companies engaged in overseas trade to reduce their business risks.  ….read more
    BPIR service of the Month – Expert Opinion

    What you can do here? This growing collection stems, partly, from our monthly request specific Research services and represents valuable learning on a broad and growing range of subjects all of which are relevant to the implementation of particular tools, techniques, or approaches to management or improvement.Articles and reports are hand-picked to help ensure that valuable insights and learning can be transferred.Click here to see a video clip on how to do it.

    Featured Publications
    BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports. The cost of subscribing to any of these would cover your  BPIR membership while allowing you to read, search, and print from 790 top publications!
    Here are a few of the titles from the “Health / Hospitals / Medicine” category (one of 23 categories):
    See the full list of titles

    – Hospitals & Health Networks
    – Managed Healthcare Executive
    – Healthcare Financial Management    		– Journal of Healthcare Management
    – American Journal of Law and Medicine
    – Frontiers of Health Services Management

     

    Featured Case Study: Social Networking campaign used to generate website visits

    Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted as succinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies.  Read the following sample case study:


    Social Networking campaign used to generate website visits
    To leverage the social networking aspect of Facebook, Target Corporation, a US discount retailing company, encouraged its customers to join and participate in an online environment deliberately devoid of any apparent self-serving sales pitches. On their own, thousands of members generated significant buzz with regular posts, which in turn motivated numerous others to join and participate on the networking site. A Face-book application called “Circle of Moms” – which let mothers post messages, arrange carpools, set up back-to-school checklists and click through to promotions on the Target site. Target tracked the success of its social media campaign by monitoring membership sign-ups and the campiagn generated more than 20,000 visitors in six weeks.   …..….read more case studies
    Remember to

    Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
    If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.
    Regards,Neil Crawford
    ——————
    General Manager
    BPIR.com Ltd
    Business Performance Improvement Resource (BPIR)
    Centre for Organisational Excellence Research (COER)
    neil@bpir.com
    ———————————————————————————-
    “To know the road ahead, ask those coming back” – Chinese Proverb

    Note: this newsletter has been sent to you because you have subscribed to it or to the BPIR.com or one of its partner resources or we believe you wish to be on the list for other reasons. Should you wish to unsubscribe please click here or email contacts@bpir.com.

    Category: BPIR’s Best Practice News Comments (0)

  4. BPIR Best Practice Newsletter: August 2014

    August 20, 2014 by ahmed
    BPIR Best Practice Newsletter
    August – 2014
     Like us on Facebook Follow us on Twitter
    Hi,
    Welcome to August’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.
    Best Practice Events
    Benchmarking for Excellence, Abu Dhabi 24 – 25 Sept., Singapore 29 – 30 Sept.,  Tehran 8 – 9 Oct., Dubai 20 – 21 Oct., Kuala Lumpur 22 – 23 Oct. Organiser: Center for Organisational Excellence Research (COER).17th Quality Management and Organizational Development, Prague – Czech 3 – 5 Sept. Organiser: Lund University, Linkoping University, and University of Economics.

    1st International Conference on Quality Engineering and Management, 15-16 Sept., Organiser: University of Minho, Portugal.

    Share Best Practice Conference, Dubai  –  UAE 17 – 19 Sept. Organiser: Dubai Quality Group.

    Government Performance and Benchmarking Summit, Abu Dhabi 21 – 25 Sept., Organiser: IQPC

    1st International Conference on Benchmarking, Tehran – Iran 11 – 12 Oct., Organiser: Iran’s Benchmarking Network (IRBN).

    Qualcon 2014: Discovering Quality, Adelaide – Australia 19 Oct. Organiser: Australian Organisation for Quality.

    3rd International Best practice Competition, Abu Dhabi – UAE 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

    3rd Global Benchmarking Award, Orlando – U.S. 3 – 4 Dec. Organiser: Global Benchmarking Network (GBN).

    ** Also see BPIR Events Calendar **

    Best Practice Report: Green Supply Chain Management

    It is important for organisations to consider moving towards Green Supply Chain Management (GrSCM). It is not a fad: it is becoming a necessity. Implementing GrSCM best practices has the potential to provide financial benefits (such as increased revenue, reduced costs, improved asset utilisation, and enhanced customer service); environmental benefits (such as reduced waste, increased energy efficiencies, reduced air and water emissions, and reduced fuel consumption); and social benefits (such as reduced community impacts, minimised traffic congestion through improved transportation management, and better health and safety). It can also enhance a company’s brand and reputation.    ….read more

    Learning informally to improve work practices survey
    A current PhD project in the Centre for Organizational Excellence Research at Massey University needs your help. The project is about learning to improve work practices by learning informally from others.The purpose of the survey is to understand how organizations around the world informally learn (apart from formal training or courses) better practices and implement or adapt them to increase the effectiveness of their own organization.

    If you have an interest in seeking an alternative cost-effective way of business improvement, this survey is for you. The results of the survey will be emailed to you and certainly be of benefit to you as well. In addition, you will receive one month of access to BPIR.com absolutely free upon completion of this survey!

    Your responses will be kept completely confidential and your name will not be reported in any of our results. You should be able to complete the survey within 30 minutes or less.

    The survey will be open until 30 August 2014.

    Link to survey: https://www.surveymonkey.com/s/InformalLearnPractice2014

     

    BPIR service of the Month – Strategies, Tools, and Techniques
    Do you know that there are more than 1170 strategies, tools, and techniques available in BPIR.com?Choose a strategy, tool, technique, or approach that will improve your organisation’s performance. There are more than 1170 to select from that can help in a multitude of ways, whether it’s decision making, leadership of teams, data analysis, employee motivation, measurement, managing people, product design, partnering, planning, training, communication change management, innovation, or aligning projects there’s likely to be something here to suit your needs.

    Click here to see a video clip on how to do it.

    Featured Publications
    BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports. The cost of subscribing to any of these would cover your  BPIR membership while allowing you to read, search, and print from 790 top publications!
    Here are a few of the titles from the “Marketing And Purchasing” category (one of 23 categories):
    See the full list of titles

    – Agency Sales
    – Target Marketing
    – Credit Management    		– Medical Marketing and Media
    – LIMRA’s MarketFacts Quarterly
    – Academy of Marketing Studies Journal

     

    Featured Case Study: Collaboration software helps protect knowledge
    Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted as succinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies.  Read the following sample case study:


    Collaboration software helps protect knowledge
    Knowledge is perhaps one of the most important assets that an organization possesses. Rather than attempting to capture and collate all of the information held by an organisation, collaboration tools have been developed that enable personnel to both interact with one another and to locate specific knowledge of interest. The Shaw Group needed to protect the knowledge held by its engineers and therefore turned to a proprietary web-based tool which provided access to more than 21,000 reference works that engineers could use to search for relevant data. The engineers were also able to use the system for sharing information locally and to collaborate with employees working in different geographic regions. The system ensured that everyone had access to the same information, and it enabled users to create their own personal knowledge management systems which could be saved for future reference both by themselves and by their colleagues..   …..….read more case studies
    Remember to

    Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
    If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.
    Regards,Neil Crawford
    ——————
    General Manager
    BPIR.com Ltd
    Business Performance Improvement Resource (BPIR)
    Centre for Organisational Excellence Research (COER)
    neil@bpir.com
    ———————————————————————————-
    “To know the road ahead, ask those coming back” – Chinese Proverb

    Note: this newsletter has been sent to you because you have subscribed to it or to the BPIR.com or one of its partner resources or we believe you wish to be on the list for other reasons. Should you wish to unsubscribe please click here or email contacts@bpir.com.

    Category: BPIR’s Best Practice News Comments (0)

  5. BPIR Best Practice Newsletter: July 2014

    July 17, 2014 by ahmed
    BPIR Best Practice Newsletter
    July – 2014
     Like us on Facebook Follow us on Twitter
    Hi,
    Welcome to July’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.
    Best Practice Events
    Asia Network Quality Conference 2014, Singapore 5 Aug. Organiser: Asian Network for Quality, Singapore Quality Institute.

    Benchmarking for Excellence, Wellington – New Zealand 12 – 13 Aug., Abu Dhabi 24 – 25, Singapore 29 – 30 Sept., Tehran – Iran, Oct 13 – 14. Kuala Lumpur – Malaysia, Oct 22 – 23. Organiser: Center for Organisational Excellence Research (COER).

    Certificate in Business Excellence, Auckland – New Zealand,  4 Sept., Organiser: New Zealand Business Excellence Foundation

    17th Quality Management and Organizational Development, Prague – Czech, 3 – 5 Sept. Organiser: Lund University, Linkoping University, and University of Economics.

    EFQM Assessor Training, Dubai – UAE, 20 – 22 Sept. Organiser: Dubai Quality Group.

    Government Performance and Benchmarking Summit,  Abu Dhabi – UAE, 21 – 25 Sept. Organiser: IQPC

    1st International Conference on Benchmarking, Tehran – Iran 11 – 12 Oct. Organiser: Iran’s Benchmarking Network (IRBN)

    Qualcon 2014: Discovering Quality, Adelaide – Australia, 19 Oct. Organiser: Australian Organisation for Quality.

    3rd International Best Practice Competition, Abu Dhabi – UAE, 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

    2014 Performance Excellence Summit, Toronto – Canada, 30 Oct., Organiser: Excellence Canada

    3rd Global Benchmarking Award, Orlando – U.S., 3 – 4 Dec. Organiser: Global Benchmarking Network (GBN).

    ** Also see BPIR Events Calendar **

    3rd International Best practice Competition – Entries are now open
    The 3rd International Best Practice Competition will be held on the 25th of November 2014 at the Abu Dhabi Chamber of Commerce, United Arab Emirates.

    The winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).

    The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    Have a think about what your organization does well, and submit your entry by 18 August 2014. If successful you will be asked to share your best practice in an 8 minute presentation. Winners will receive widespread media coverage.

    The Competition offers a unique opportunity to learn best practices from organisations from around the world! 

    For information visit www.bestpracticecompetition.com.

    3rd Global Benchmarking Award – Entries are now open
    The 3rd Global Benchmarking Award will be held at the 9th International Benchmarking Conference, 3/4 December 2014, Orlando, Florida.

    The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 with the winner being Watson Real Estate (New Zealand). In 2013 the winner was the Knowledge and Human Development Authority (United Arab Emirates).

    The Global Benchmarking Award encourages organisations to share how benchmarking (comparing and learning from others) is an integral part of their improvement and innovation drive.

    Entering the award is easy. It requires a short written application of the organisation’s benchmarking approach followed by an 8 minute presentation at the GBN’s 9 International Benchmarking Conference.  

    The closing date for entries is the 18th of August 2014, for more information about the
    award visit www.globalbenchmarkingaward.com.

    Global Benchmarking Network study mission on Innovation
    The Global Benchmarking Network (GBN) is excited about launching its 1st GBN Study Mission to learn best practices from innovative organisations in Australia from 6-10 October, 2014. This Study Mission promises to encapsulate every dimension that best practice benchmarking represents whilst offering excellent learning, networking and cultural opportunities in a “total experience” that should not be missed.

    What are the benefits and how do I get to know more about this Study Mission?

    Click here for more information and click ‘expression of interest‘  to ‘SUBMIT’ your expression of interest with NO obligation. Important: When completing the form please indicate that it was COER or BPIR.com that first made you aware of the Study Mission.

    Informal Benchmarking and Re-Imagination Leadership researches
    Participate in our Informal Benchmarking and Re-Imagination Leadership research and complete the respective surveys and receive the findings.

    BPIR service of the Month – Competitor Analysis
    Do you know that there are more than 2400 Competitor Analysis available in BPIR.com?

    Fine out how your competitors or world industry leaders have been performing. Identify particular organisation by name, industry, country, or employee base and read from the publications we have available about what has worked for them and how they have performed.

    Click here to see a video clip on how to do it.

    Featured Publications
    BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports. The cost of subscribing to any of these would cover your BPIR membership while allowing you to read, search, and print from 790 top publications!
    Here are a few of the titles from the "Management" category (one of 23 categories):
    See the full list of titles

    – Director
    – Chief Executive
    – Communication World    		– Financial Executive
    – Emergence : Complexity and Organization
    – Academy of Strategic Management Journal

    Featured Case Study: Strategic Partnering
    Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted as succinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies.  Read the following sample case study:


    Ocean Spray
    To reduce transportation costs, delivery distances and CO2 emissions, Ocean Spray, a US growers cooperative, partnered with a competitor, Tropicana, to supply its markets in the Northeast US, Tropicana shipped orange juice by train from Florida to New Jersey and Tropicana was paying to send them back empty. One of Tropicana’s logistics suppliers realised that it and Ocean Spray, a cranberry juice maker based in Massachusetts who had a distribution centre in Florida to meet growing demands for its products in the southern US, could partner to fill the empty trains. The logistics supplier offered to set up a road-and-rail line for Ocean Spray that included a competitive price for Tropicana’s empty boxcars. After initial concerns about partnering closely with a chief competitor, the collaboration went ahead, and Ocean Spray cut its transportation costs by more than 40% and its greenhouse gas emissions by 65%.   …..….read more case studies
    Featured Survey Study: Lean manufacturing companies achieve better strategic consistency
    A questionnaire-based mailed survey, sent to 500 manufacturing firms in the US, received 84 usable responses (33 from respondents in organisations that practised LM principles and 51 from respondents in conventional organisations). The results revealed that LM companies were more consistent than conventional companies in
    a) setting long term balanced goals and objectives;
    b) in recognising external environmental factors;
    c) building their core competencies to effectively deal with external environmental factors;
    d) aligning their competitive priorities with their goals and objectives;
    e) aligning their competitive capabilities with their competitive priorities;
    e) aligning their manufacturing objectives with their competitive priorities;
    f) placing a higher emphasis on fundamental organizational and human development manufacturing objectives;
    g) using a broad range of balanced performance measures that are aligned with organisational strategy.    ….read more survey studies
    Remember to

    Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.
    If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.
    Regards,

    Neil Crawford
    ——————
    General Manager
    BPIR.com Ltd
    Business Performance Improvement Resource (BPIR)
    Centre for Organisational Excellence Research (COER)
    neil@bpir.com
    ———————————————————————————-
    "To know the road ahead, ask those coming back" – Chinese Proverb

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