1. Reflecting on the success of the Global Organisational Excellence Congress

    January 23, 2019 by ahmed

    GOEC00

    The Global Organisational Excellence Congress 2018 was held in Abu Dhabi between 10th-12th December 2018. The congress was organized by the Abu Dhabi International Centre for Organisational Excellence (of the Abu Dhabi Chamber of Commerce and Industry), Asia Pacific Quality Organisation (APQO), Global Benchmarking Network (GBN) and the Centre for Organisational Excellence Research (COER) (developers of the BPIR.com best practice resource).

    His Excellency Mohamed Helal Al Mheiri, Director-General of Abu Dhabi Chamber of Commerce and Industry provided the opening address at the Global Organisational Excellence Congress.

    His Excellency Mohamed Helal Al Mheiri, Director-General of Abu Dhabi Chamber of Commerce and Industry provided the opening address at the Global Organisational Excellence Congress.

    The congress was attended by delegates and speakers from all corners of the world from as far away as Chile, New Zealand and Tonga. In total there were 1300 registrations with almost 40% being international delegates representing 34 countries, therefore offering a platform for global networking. Notable speakers and authors included Dr. H. James Harrington, CEO, Harrington Management Systems, USA (author of over 40 books covering all aspects of quality management and still going strong at 90 years old with his recent work on innovation) and Dr. Robert Camp, Honorary Life-time President, Global Benchmarking Network, United States (the pioneer of modern day benchmarking through his work at Xerox and publishing the first book on benchmarking in 1989, “Benchmarking: The Search for Industry Best Practices”).

    Dr. H. James Harrington, CEO, Harrington Management Systems, USA delivered a keynote presentation on Total Innovation Management for Excellence and served as a judge for COER’s Organisation-wide Innovation Award

    Dr. H. James Harrington, CEO, Harrington Management Systems, USA delivered a keynote presentation on Total Innovation Management for Excellence and served as a judge for COER’s Organisation-wide Innovation Award

    Prior to the congress on the 9th December 2018, the Global Benchmarking Network’s Annual General Meeting and Asia Pacific Quality Organisation’s Annual General Meeting were held. These meetings brought together international experts from over 30 countries to discuss and shape the future of quality and benchmarking. One of the key decisions of the GBN was to open up its membership to individuals and corporates, for further information refer to https://www.globalbenchmarking.org/index.php/membership-join/

    GOEC03

    Attendees of the APQO’s Annual General Meeting with the local organizing committee of the Abu Dhabi Chamber of Commerce and Industry, including Deputy Director General Abdullah Al-Qubaisi.

    Attendees of the GBN’s Annual General Meeting with the local organizing committee of the Abu Dhabi Chamber of Commerce and Industry, including Deputy Director General Abdullah Al-Qubaisi.

    Attendees of the GBN’s Annual General Meeting with the local organizing committee of the Abu Dhabi Chamber of Commerce and Industry, including Deputy Director General Abdullah Al-Qubaisi.

    The main congress event was enriched with keynote speeches from notable authors and professionals such as Prof. Dr.-Ing. Holger Kohl, Director Corporate Management, Fraunhofer IPK, Germany, Dr. Charles Aubrey, Chairman, APQO International Advisory Panel, United States and Professor Tony Bendell, MD, Services Limited, UK to name a few. The speakers and their presentations can be found on the congress website.

    Professor Hadi Eltigani, Chairman of the Congress and Coordinator General of Sheikh Khalifa Excellence Award (SKEA) was instrumental in bringing such a prestigious event to Abu Dhabi. It was his relationship with COER, the Global Benchmarking Network and Asia Pacific Quality Organisation that led to the idea of integrating multiple conferences into one event.

    Professor Hadi Eltigani spoke about Building Excellence in the UAE and the Middle East and Harnek Singh, President, APQO, provided an overview of the history, development and choice of Abu Dhabi, UAE for the congress.

    Professor Hadi Eltigani spoke about Building Excellence in the UAE and the Middle East and Harnek Singh, President, APQO, provided an overview of the history, development and choice of Abu Dhabi, UAE for the congress.

    Dr. Robin Mann, Director, Centre for Organisational Excellence Research, New Zealand and co-organizer of the congress chaired the Business Excellence Administrator’s Panel Discussion – The Role of Excellence Models in Nation Building. On the panel were Russell Longmuir, CEO, EFQM, Patrick Lim, Director, Business & Service Excellence, Enterprise Singapore, Jeff Ryall, Chair, Australian Organization Quality representing Business Excellence Australia, Areej Al Hamiri, Manager Government Excellence Department, General Secretariat of the Executive Council, Abu Dhabi, Dr Zeyad El Kahlout, Senior Consultant, Dubai Government Excellence Program, Professor Hadi El Tigani, Coordinator General of the Sheikh Khalifa Excellence Award, Dr. Ibrahim Alrawabdeh, CEO, King Abdallah Centre for Excellence, Jordan and Suresh Lulla, Chairman, IMC Ramkrishna Bajaj National Quality Award, India.

    Dr. Robin Mann moderated the Business Excellence Administrator’s Panel Discussion – The Role of Excellence Models in Nation Building (all the panelists shown in the picture)

    Dr. Robin Mann moderated the Business Excellence Administrator’s Panel Discussion – The Role of Excellence Models in Nation Building (all the panelists shown in the picture)

    The panel discussed how nations encourage business excellence and how important it is for the leadership of a nation to understand and use business excellence principles, models and awards to drive desired organizational behavior and performance. A classic example of a national approach to excellence is the United Arab Emirates, which shows a strong and consistent drive from the leadership towards excellence within both government institutions and the private sector.

    In the next session of presentations Saad Ghafoor, COER PhD student, presented his research, called “Excellence Without Borders”, investigating how countries are promoting business excellence, engaging with and assisting organisations on their excellence journey, and how organisations are recognized as role models of excellence. Saad’s research has over 30 countries participating from 55 countries that are known to have business excellence awards. The research has the support of the Global Excellence Model Council and its key findings will be released by the middle of 2019 (currently he is interviewing the administrators of the major awards programs).

    Saad Ghafoor, PhD Student, COER (left photo), presented on his research “Excellence Without Borders” investigating how 30+ countries pursue business excellence and Ahmed Abbas, Senior Researcher BPIR.com, COER (right photo) presented on “TRADE Best Practice Benchmarking & Dubai Government Excellence Program’s Dubai We Learn”

    Saad Ghafoor, PhD Student, COER (left photo), presented on his research "Excellence Without Borders" investigating how 30+ countries pursue business excellence and Ahmed Abbas, Senior Researcher BPIR.com, COER (right photo) presented on "TRADE Best Practice Benchmarking & Dubai Government Excellence Program’s Dubai We Learn"

    Another one of COER’s staff, Ahmed Abbas, presented on COER’s work facilitating 11 benchmarking projects for the Dubai Government Excellence Program in 2017 to 2018. The projects were very successful and have saved or generated millions of AED through waste reduction, new innovations and productivity gains. A book will soon be published sharing the findings from these projects or you can view a book on the previous year’s projects here. A 3rd Cycle of Dubai We Learn projects will begin in 2019. Ahmed also talked about how the BPIR.com supported the benchmarking projects with its 1000’s of best practice case studies and how the BPIR.com is evolving with a new website to be launched soon. Ahmed showcased BPIR.com’s latest best practice reports on benchmarking and business excellence.

    The 6th International Best Practices Competition was held as part of the congress. Out of a total of 72 entries received, 36 were shortlisted to deliver a presentation representing 31 organisations from 17 countries. The contenders were judged by a panel on the basis of their written application and an 8-minute presentation followed by 4 minutes of questions and answers. From these, the top 10 were selected and the top 5 proceeded to the final where they presented again in front of a new panel of judges. All the participants were appreciated with participation certificates.

    Contenders delivered their presentations in 5 sessions, with the top 5 delivering their presentation again to a 2nd set of judges (panel of judges and audience shown in the pictures)

    Contenders delivered their presentations in 5 sessions, with the top 5 delivering their presentation again to a 2nd set of judges (panel of judges and audience shown in the pictures)

    The winner of the award was Jollibee Foods Corporation, Philippines (We Listen and Learn from the Voices of our Customers to Spread Joy to the World). The runners-up of equal standing were Dubai Police, UAE (Productivity and Vehicle Availability within Vehicle Fleet Maintenance), Arya Sasol Polymer Company, Iran (Sustainable Continuous Development of Safety Improvement Plan), Dubai Electricity Water Authority, UAE (AFKARI Ideation Management System) and Abu Dhabi City Municipality, UAE (Building Data Management System for streamlining Building Data Delivery process and extracting Indoor details).

    The winner of the International Best Practice Competition, Jollibee Food Corporation. Also, in the photo are the judging panel and Abu Dhabi Chamber’s Director General Mohamed Helal Al Mheiri, & Congress Chairman, Professor Hadi Eltigani & Dr Robin Mann, the founder of IBPC

    The winner of the International Best Practice Competition, Jollibee Food Corporation. Also, in the photo are the judging panel and Abu Dhabi Chamber’s Director General Mohamed Helal Al Mheiri, & Congress Chairman, Professor Hadi Eltigani & Dr Robin Mann, the founder of IBPC

    Dubai Customs, UAE were the winner of the 2nd Organisation Wide Innovation Award. The runners-up of equal standing were the Abu Dhabi Health Services Company, UAE, Securities and Commodities Authority, UAE, Sport Star Academy, Australia, United Overseas Bank, Singapore and Dubai Municipality, UAE.

    The winner of the Organisation-Wide Innovation Award, Dubai Customs. Also, in the photo are the runners-up and judging panel.

    The winner of the Organisation-Wide Innovation Award, Dubai Customs. Also, in the photo are the runners-up and judging panel.

    The Road and Transport Authority, UAE won the 6th Global Benchmarking Award for its benchmarking approach. The runners-up of equal standing were Dubai Courts, UAE, Yanbu Refinery Department, Saudi Aramco, Saudi Arabia, Dubai Police, UAE, Bahrain Polytechnic, Bahrain and Dubai Electricity and Water Authority, UAE.

    The winner of the GBN’s Global Benchmarking Award, Road and Transport Authority. Also, in the photo are the runners-up and the judging panel.

    The winner of the GBN’s Global Benchmarking Award, Road and Transport Authority. Also, in the photo are the runners-up and the judging panel.

    On the 2nd evening of the Congress the Gala Dinner was held, this event celebrated the achievements of the winners of the APQO’s Global Performance Excellence Award (organisations that had won national awards for excellence), winners of the ACE Team Competition and those people that had received special recognition from the APQO (winners are shown at the end of this article). The organisations that received Global Performance Excellence recognition were:

    • Weichai Power Co., Ltd, China
    • Gmr Warora Energy Limited, India
    • Tata Power Solar Systems Ltd, India
    • Global Indian International School, Queenstown Campus Singapore, India
    • Pt Pupuk Kalimantan Timur, Indonesia
    • Finisar Malaysia Sdn Bhd, Malaysia
    • Comision Federal De Electricidad Division De Distribucion Norte, Mexico
    • Sp Services Ltd, Singapore
    • Johor Port Berhad, Malaysia
    • Maliban Biscuit Manufactories (Pvt.) Ltd, Sri Lanka
    • Binh Minh Plastics Joint-Stock Company, Vietnam
    • Unon National Bank, Abu Dhabi, United Arab Emirates
    • State Grid Shanghai Municipal Electric Power Company, China
    • Preparatoria 16 De La Universidad Autonoma Denuevo Leon, Mexico

    The Gala dinner was a truly impressive occasion with great entertainment, delicious food and beautiful stage lighting.

    Enchanting operatic performance with beautiful stage lighting.

    Enchanting operatic performance with beautiful stage lighting.

    The Abu Dhabi Chamber of Commerce and Industry provided all the attendees with a fabulous gala dinner on the 11th December 2018

    The Abu Dhabi Chamber of Commerce and Industry provided all the attendees with a fabulous gala dinner on the 11th December 2018

    Following the congress, Dr Robin Mann conducted a 2-day TRADE Benchmarking Certification Course on the 13th and 14th December 2018. The training was appropriately timed as a number of the finalists of the various competitions had used TRADE as a key mechanism to improve their overall benchmarking approach (for instance, RTA the Global Benchmarking Award Winner) or used TRADE to identify and implement best practices (DEWA and Dubai Police both reached the top 5 of the International Best Practice Competition for their best practices). The training was attended by employees from a number of government and private organisations from India and the United Arab Emirates.

    Dr. Robin Mann, COER, provided a 2-day TRADE Benchmarking Certification Course

    Dr. Robin Mann, COER, provided a 2-day TRADE Benchmarking Certification Course

    The TRADE Best Practice Benchmarking Methodology

    The TRADE Best Practice Benchmarking Methodology

    Over the last 20 years COER has been involved in organizing 16 international conferences. This one in Abu Dhabi will stay in our memory for a long time – it stands out as very special in so many ways. The support of the Abu Dhabi Chamber of Commerce & Industry was limitless and particular praise needs to be given to Wigdan Salih who was responsible for the day to day work to take the plans to reality, the combining of four major events into one congress was a masterstroke ensuring that the congress catered for everyone’s needs as there were three or four streams of presentations to choose from at anyone time, the expert presentations were excellent delivering plenty of learning opportunities, the quality of the competitions and the presentations from the participants were outstanding and provided a vibrant atmosphere for best practice sharing, the expertise of the judges and their pertinent questions led to the selection of role model competition winners, the quality of the chairing of the sessions meant that the congress kept to the time schedule, hosting the congress at the Jumeriah at Etihad Towers was an inspired choice with the Gala Dinner being exceptional and finally, hosting the event in Abu Dhabi and the UAE where there is such a thirst and desire for excellence led to 1,300 registrations and plenty of opportunities for networking with like-minded people.

    Dr. Robin Mann, COER, relaxing with Dr James Harrington and Jan-Patrick Cap, Secretariat Global Benchmarking Network.

    Dr. Robin Mann, COER, relaxing with Dr James Harrington and Jan-Patrick Cap, Secretariat Global Benchmarking Network.

    APQO individual awards were given to the following:

    • APQO Award for Senior Leadership Commitment to Quality 2018 – H. E. Mohammed Helal Al-Mheiri, Director General, Abu Dhabi Chamber of Commerce and Industry, United Arab Emirates
    • APQO Award for Senior Leadership Commitment to Quality 2018 – XuGuang Tan, Chairman of Board, Weichai Power Co. Ltd, China
    • APQO Award for Women in Quality Leadership 2018 – Yap Suan See, Vice President / Managing Director, Finisar Malaysia Sdn, Bhd, Malaysia
    • APQO Harrington / Ishikawa Quality Professional Award 2018 – H. E. Major-General Abdullah Khalifa Al Marri, Commander in Chief, Dubai Police, United Arab Emirates
    • APQO Harrington / Ishikawa Quality Professional Award 2018 – Prof. Dr Pal Molnar, President and CEO of HNC for EOQ, Chair of International Academy for Quality,
    • APQO President’s Award for Demonstrated Excellence 2018 – Prof Hadi Eltigani, Coordinator General Sheikh Khalifa Excellence Award, UAE
    • APQO President’s Award for Demonstrated Excellence 2018, Ab Rahim Yusoff, Deputy Director General, Malaysia Productivity Corporation, Malaysia
    • APQO Special Recognition 2018, Wigdan Farouk Salih, Organizational Incentives and Programs Consultant Organizational Training Incentives and Programs Department ADCCI
    • APQO Special Recognition 2018, Mangalika de Silva, Vice President Administration APQO / Secretary APQO
    • APQO Special Recognition 2018, Corazon Tan, Vice President, Finance, APQO / Treasurer APQO
    • APQO Lifetime Achievement Award 2018, Dr H. James Harrington, APQO Official Advisor Life

    For further information on COER’s work view www.coer.org.nz or contact Dr Robin Mann, r.s.mann@massey.ac/nz, https://www.linkedin.com/in/drrobinmann. Support COER’s research by joining the BPIR.com.


  2. NZBEF & NZOQ Performance Excellence Conference

    January 5, 2019 by ahmed

    NZBEF-logo

    Calling all performance excellence, business excellence, organisational excellence, operational excellence, continuous improvement, quality, EQFM and Baldrige enthusiasts!

    Come and join us at this two-day conference where we will celebrate all things to do with performance excellence, business excellence, continuous improvement, and measurement.

    Learn how to take your organisation to the next level by increasing your organisational performance with a strong focus on your leadership, strategy, customers, measurement, analysis & knowledge management, workforce, operations, and results.

    We have a great line-up of local and international speakers.

    Register by January 18th to secure your Earlybird conference rate.

    We are calling for sponsors and trade exhibitors now.

    The conference website is https://www.performanceexcellence.nz/ – please go there for the latest conference information.

    Please direct any conference inquiries to Beryl Oldham at beryl.oldham@nzbef.org.nz.

    Tickets

    Date and Time
    Tue, 19/03/2019, 8:30 AM –
    Wed, 20/03/2019, 5:00 PM NZDT
    Add to Calendar

    Location
    Waipuna Hotel and Conference Centre
    58 Waipuna Road, Auckland 1060
    View Map


  3. Last chance to participate in Int. Best Practice/Excellence Awards – Closes 9 Nov.

    October 28, 2018 by ahmed

    The Global Organisational Excellence Congress brings together a number of prestigious international conferences/awards into one major event. The Congress is being hosted by the Abu Dhabi Chamber of Commerce & Industry and will be held in Jumeirah at Etihad Towers Hotel, Abu Dhabi, 10-12 December 2018.

    The Final Call for applications to three international awards closes on 9th of November 2018. These award events provide you with an opportunity to give a presentation at the Congress on your organisation’s practices, network with other like-minded improvement-driven professionals, and achieve recognition for your excellent work!

    • 6th International Best Practice Competition: The Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices. To submit your entry please download an entry form.
    • 2nd Organisation-wide Innovation Award: This award recognises organisations that have embraced best practice learning and combined this learning with their own ideas and creativity to become highly innovative. The award recognises organisations that excel in inculcating an innovation culture throughout all facets of their operation from the leadership to employees and covering all stakeholders leading to innovative processes, products and services. To submit your entry please download an entry form.
    • 6th Global Benchmarking Awards: To recognise those organisations that have integrated benchmarking into their organisation’s strategy and processes in order to continuously learn and innovate. To submit your entry please download an entry form.

    Have a think about what your organisation does well and submit an entry by the 9th of November 2018.

    Other awards being hosted at the Congress include the APQO’s ACE Teams Award Competition and the Global Performance Excellence Award – refer to these links for their application schedule.

    Join the Global Organisational Excellence Congress Linked-In group

     


  4. TRADE best practice benchmarking workshops

    September 15, 2018 by admin

    Upcoming workshops in 2018

    • Dec 13 – 14: Benchmarking for Excellence, Abu Dhabi, UAE. (more info)

     
     

    Many finalists and winners of the GBN’s Global Benchmarking Award have been users of the TRADE Best Practice Benchmarking Methodology – the methodology developed by the Centre for Organisational Excellence Research (COER). To watch 2016 Winner’s video click here.

    To organise a public TRADE workshop in your country or an In-house Workshop contact the trainer and founder of TRADE, Dr Robin Mann, r.s.mann@massey.ac.nz. Click here for more information on TRADE and its certification scheme.

    Past workshops in 2018

    • Jan 7 – 9: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai
    • Jan 16 – 18: Benchmarking for Excellence, Dubai
    • June 24 – 26: Benchmarking for Excellence, Dubai

    Past workshops in 2017

    • Mar 26 – 28: Benchmarking for Excellence, Dubai
    • Apr 11 – 13: Benchmarking for Excellence, Dubai
    • Apr 16 – 18: Benchmarking for Excellence, Dubai
    • Apr 25 – 26: Benchmarking for Excellence, India
    • Sept 10 – 12: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme).

    Past workshops in 2016

    • Jan 19 – 21: Benchmarking for Excellence, Dubai
    • Apr 14 – 15: Benchmarking for Excellence, Singapore (more info)
    • Apr 26 – 28: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme).
    • May 16 – 19: Benchmarking for Excellence in the Public Sector, Pasig City or Tagaytay City, Philippines.
    • Dec 12 – 14: Benchmarking for Excellence, Philippines

    Past workshops in 2015

    • Mar 26 – 27: Benchmarking for Excellence, Singapore (more info)
    • Apr 22 – 23: Benchmarking for Excellence, Dubai – UAE (more info)
    • Apr 29 – 30: Benchmarking for Excellence, Muscat – Oman (more info)
    • Jun 1 – 2: Benchmarking for Excellence, Dubai
    • Sept 7 – 9: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme).
    • Sept 14 – 16: Benchmarking for Excellence, Manila, Philippines.
    • Sept 21 – 23: Benchmarking for Excellence, Tagatay, Philippines.
    • Sept 28 – 29: Benchmarking for Excellence, Singapore (more info)
    • Dec 1 – 3: Benchmarking for Excellence, Manila, Philippines.

    Past workshops in 2014

    • March 26 – 27: Benchmarking for Excellence, Dubai (more info)
    • April 24 – 25: Benchmarking for Excellence, Singapore (more info)
    • April 28 – 29: Benchmarking for Excellence, Subang – Malaysia (more info)
    • Aug 12 – 13: Benchmarking for Excellence, Wellington – New Zealand (more info)
    • Sept 24 – 25: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • Oct 8 – 9: Benchmarking for Excellence, Tehran – Iran (more info)
    • Oct 20 – 21: Benchmarking for Excellence, Dubai – UAE (more info)
    • Oct 22 – 23: Benchmarking for Excellence, Kuala Lumpur, Malaysia (more info)
    • Nov 20 – 21: Benchmarking for Excellence, Singapore (more info)

    Past workshops in 2013

    • March 7 – 8: Benchmarking for Excellence, Singapore (more info)
    • March 19 – 20: Benchmarking for Excellence, Penang – Malaysia (more info)
    • May 30 – 31: Benchmarking for Excellence, Singapore (more info)
    • September 25 – 26: Benchmarking for Excellence, Dubai – UAE (more info)
    • September 29 – 1 October: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • October 9 – 10: Benchmarking for Excellence, Dubai – UAE  (more info)
    • October 23 – 24: Benchmarking for Excellence, Kuala Lumpur – Malaysia  (more info)
    • November 18 – 19: Benchmarking for Excellence, Singapore (more info)
    • November 21 – 22: Benchmarking for Excellence, Wellington – New Zealand (more info) (Registration form)


    Past workshops in 2012

    • January 10 – 11: Benchmarking for Excellence, Qatar (Workshop in Arabic)
    • March 1 – 2: Benchmarking for Excellence, Singapore (more info)
    • March 14 – 15: TRADE Benchmarking Training, London – UK (more info)
    • March 20 – 21: TRADE Benchmarking Training, London – UK (more info)
    • March 27 – 28: Benchmarking for Excellence, Philippines (more info)
    • October 4 – 5: Benchmarking for Excellence, Singapore (more info)
    • December 3 – 4: Benchmarking for Excellence, Auckland – New Zealand (more info)

    Past workshops in 2011

    • Jan 10 – 11: Benchmarking for Excellence, Tehran – Iran
    • Jan 13 – 14, 2011: Benchmarking for Excellence, Singapore (more info)
    • Jan 17: Introduction to Benchmarking Using ‘T.R.A.D.E’ Methodology, Singapore (more info)
    • Feb 13 – 14: Benchmarking for Excellence, Abu Dhabi, UAE (more info)
    • Feb 20 – 22: Benchmarking for Excellence, Kuwait (more info)
    • Feb 28 – 1 Mar, 2011: Benchmarking for Excellence, Singapore (more info)
    • Mar 30 – 31: Benchmarking for Excellence, Wellington – New Zealand (more info)
    • May 8 – 10, 2011: Certified Benchmarking Training, Abu Dhabi, UAE (More Info)
    • May 11 – 12, 2011: Certified Benchmarking Training, Dubai, UAE (More Info)
    • June 27 – 29: Benchmarking for Excellence, Bahrain (more info)
    • July 7 – 8: Benchmarking for Excellence, Mumbai (more info)
    • July 19 – 21: Benchmarking for Excellence, Kuala Lumpur (more info)
    • July 28 – 29: Benchmarking for Excellence, Singapore (more info)
    • August 30 – 31: Benchmarking for Excellence, Wellington (more info)
    • September 28 – 30: Benchmarking for Excellence, Kuala Lumpur
    • October 13 – 14: Benchmarking for Excellence, Singapore
    • November 27 – 29: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • December 6 – 8: Benchmarking for Excellence, Kuwait (more info)

    Past workshops in 2010

    • Apr 15 -16: Professional Benchmarking, Glasgow – UK (more info)
    • Apr 21 -22: Professional Benchmarking, London – UK (more info)
    • May 2 – 3: Professional Benchmarking – Bahrain (more info)
    • May 13 – 14: Benchmarking for Excellence, Singapore (more info)
    • May 18 – 20: Benchmarking for Excellence, Kuwait (more info)
    • Jun 7 – 8: Benchmarking for Excellence, Abu Dhabi, UAE (more info)
    • Aug 17 – 18: Benchmarking for Excellence, Auckland, New Zealand
    • Sep 16 – 17: Benchmarking for Excellence, Singapore (more info)
    • Nov 30 -1 Dec: Professional Benchmarking, London – UK (more info)
    • September 17 – 18: Benchmarking for Excellence, Kuala Lumpur – Malaysia  (more info)

  5. 6th Global Benchmarking Award – 2nd call for entries

    August 15, 2018 by ahmed

    GBN

    The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 to recognise those organisations that had integrated benchmarking into their organisation’s strategy and processes in order to continuously learn and innovate.

    To submit your entry application please visit http://www.globalbenchmarkingaward.com/entry-form where you can download an entry form. The 2nd call for entries closes on 21st of September 2018.

    The 6th Global Benchmarking Award will be held in will be held in Abu Dhabi, UAE, 10-12 December 2018 as part of the Global Organisational Excellence Congress courtesy of the Abu Dhabi Chamber of Commerce & Industry.

    The Congress will also include:

    24th Asia Pacific Quality Organisation International Conference

    • ACE Team Awards Competition 2018
    • 18th Global Performance Excellence Award

    12th International Benchmarking Conference

    • 6th Global Benchmarking Awards

    6th International Best Practice Competition

    • 2nd Organisation-wide Innovation Award

    Sheikh Khalifa Excellence Award’s Best Practice Sharing Conference

    The other awards/competitions that will be held as part of the Congress are explained here https://www.globalorganisationalexcellencecongress.com/enter-a-competition/

    The winner of the Global Benchmarking Award in 2016 was Al Jazeera Catering International (UAE). In 2015 the winner was The Medical City, (Philippines) and in 2014 the winner was OCBC Bank (Singapore). For videos on these award winning organisations click here.


    Add the Congress to your calendar