1. Knowledge hour: Benchmarking for Best Practices & Innovation

    July 17, 2018 by ahmed

    NZBEF/NZOQ Northern Branch presents: Knowledge Hour – Benchmarking for Best Practices & Innovation

    Benchmarking, learning from the experience of others, is a powerful method for breakthrough thinking, innovation, improvement and for delivering exceptional bottom-line results. It is one of the most popular and effective tools used for organisational success.

    World-renowned expert in performance excellence and benchmarking, Robin Mann, will talk about his work across the globe and discuss how benchmarking can help you connect with and learn from other organisations and their quest for performance excellence.

    Please join us at Level 3, 81 Grafton Road, Auckland on Tuesday, 14 August 2018 for a 5:30 pm start. We look forward to seeing our Auckland NZBEF and NZOQ members (and others!) there. Beverages and nibbles will be served at this event. We have plenty of free parking at the rear of our building and behind the buildings on either side.

    Presented by Robin Mann
    Dr Robin Mann is Director of Centre for Organisational Excellence Research at Massey University. He is also Commercial Director and Founder of BPIR.com—a leading Internet resource for sharing best practice and benchmarking information. It has more than 6,000 members worldwide. He is Chairman of the Global Benchmarking Network—a membership-based organisation for those organisations that promote and support benchmarking within their country. Currently more than 20 countries are represented. Robin is also a keynote speaker at conferences around the world.

  2. South African Quality Institutes latest news

    July 5, 2018 by ahmed

    South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.


    • Getting to grips with recovering from Ransomware. By Thea Wentzel
    • Quality of the Soccer filed. By Alejandro Tolumes
    • 7 Change Management trends. By Phill Buckly
    • Managing conflicts of interest must be priority for society, business and leaders. By Terrance M. Booysen and peer reviewed by Kerry Gantley
    • Ethics are for children tool. By Richard Hayward

    Click here to download this newsletter.








  3. Best Practice Report – Building a healthy society and workforce

    July 3, 2018 by ahmed

    Diabetes, also know as diabetes mellitus, is a non-communicable disease, which means it is not infectious and cannot be passed on to another person. Diabetes is a group of metabolic disorders in which there are high blood sugar levels over a prolonged period. Symptoms include frequent urination, increased thirst, and increased hunger. If left untreated, diabetes can cause many complications, including hypoglycaemia, heart disease, strokes, blindness and loss of limbs. Periodic assessment, timely interventions and regular monitoring for these complications are vital.

    This report outlines the best practices research undertaken by BPIR.com in the area of preventive management strategies and wellness initiatives to control diabetes. The best practices have been compiled under seven main headings. This new layout is designed to enable you to scan subjects that are of interest to you and your organisation, quickly assess their importance, and download relevant information for further study or to share with your colleagues.

    In This Report:

    1. How serious is the diabetes problem and what are the preventive management and wellness strategies for its control?
    2. Which organisations have received recognition for excellence in preventive management and wellness strategies to control diabetes?
    3. How have organisations reached high levels of success in preventive management and wellness strategies to control diabetes?
    4. What research has been undertaken into preventive management and wellness strategies to control diabetes?
    5. What tools and methods are used to achieve high levels of success in preventive management and wellness strategies to control diabetes?
    6. How are preventive management and wellness strategies to control diabetes measured?
    7. What do business leaders say about preventive management and wellness strategies to control diabetes?

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.

  4. COER News – Articles on Business Excellence, Benchmarking, Best Practices and Innovation

    by ahmed
    The Centre for Organisational Excellence Research (COER), BPIR.com’s sister organisation, recently published its latest newsletter for June 2018.
    Download a copy of COER’s June 2018 Newsletter here.

    The contents of the newsletter are described below:

    • Global Organisational Excellence Congress, 10-12 Dec, 2018, Abu Dhabi, UAE
    • Innovation Award and Global Benchmarking Award
    • Completion of the 2nd Cycle of “Dubai We Learn” Government Projects
    • Dubai We Learn Book Launch – 13 Benchmarking Success Stories
    • Rapid Benchmarking at New Zealand’s Largest Company – Fonterra
    • TRADE Best Practice Benchmarking Training & Certification
    • The Challenges Facing Tonga After Cyclone Gita And How Business Excellence Will Help
    • COER Assists ADAEP (Abu Dhabi Government Excellence Program)
    • BPIR.com – Sharing Best Practices
    • Read Our Best Practice Reports – Employee Recognition, Smart Services & Procurement
    • COER’s Research Projects on Business Excellence & Organisational Resilience
    • PhD Research Opportunities
    • Other Activities/Articles of Interest (provided by COER’s friends and partners)

  5. Our next Best Practice Report on the Safe Use of Drones coming soon

    June 30, 2018 by ahmed


    Do you own a drone, or know someone that does? Chances are that you will. That’s because drones have become so popular they were amongst the top Christmas gifts in 2016 and 2017. Drones can be seen everywhere; in airports, in fields, in parks, and, even delivering pizza and coffee in certain parts of the world!

    Drones have tremendous value commercially and professionally, but they can pose a hazard and invade our privacy. In this upcoming issue, find out how drones are going to infiltrate every part of society and the world around you, and how potential risks might be mitigated. Read the latest research on the safe use of drones and be sure to know the latest laws and rules on the use of drones – many civilians have been prosecuted or dished out heavy fines for being none the wiser.

    Watch out for our forthcoming best practice report on the Safe Use of Drones to be published in the next two weeks. Here is a sample snippet from the report:

    Analysis of New Drone Incident Reports
    Source: Center for the Study of the Drone (at Bard College), United States (date of information: 2016)
    Download (PDF): Analysis of New Drone Incident Reports

    Application/Key learning points: Statistics of incidents involving drones are on the rise. The United States’ Federal Aviation Administration reported 582 incidents involving unmanned aircraft in its airspace system over a five-month period. The patterns observed in these new reports are similar to previous trends of incidents reported in Federal Aviation Administration data releases. Among the relevant information reported are the following:

    • About one-third of the incidents were classified as close encounters or occurrences where a danger or potential hazard was presented.
    • The rate of incidents has increased threefold compared to the same period in the previous year (August-January).
    • Three out of five incidents occurred within five miles of an airport, and nine out of 10 incidents occurred above 400 feet.
    • In 24 incidents, drones reportedly came within 50 feet of a manned aircraft. In 11 instances, aircrafts actually performed evasive manoeuvres to avoid a drone.
    • Roughly one-third of all reported close encounter incidents involved a multi-engine jet aircraft.