1. 10 Reasons Why Employees Quit

    November 12, 2010 by
    quit

    Dan Charney [1] managing partner of U.S. Direct Recruiters Inc. provides the following reasons why employees quit:

    1. The role was not what was expected; the actual job was not what was promised at the interview creating mistrust in the organisation.
    2. Work/life pressure; when organisations restructure employees may be called upon to take on work previously done by others leading to longer hours/weekend work. Employees may be forced to choose between their personal life and the job.
    3. Mismatch between person and job; managers may like a certain candidate but they are not qualified, or perhaps do not fit the organisation’s culture.
    4. Wage/promotion freezes; uncompetitive remuneration creates pressure for employees to look for better offers.
    5. Feeling undervalued; employees want to be recognized and praised for a job well done.
    6. Few decision-making opportunities; Employees appreciate being given latitude to do their jobs and to have trust placed in them.
    7. Minimal coaching and feedback; Giving and receiving honest feedback is essential for growth and building successful teams and organisations.
    8. Managers lacking people skills; managers should possess an ability to relate with and motivate employees.
    9. Minimal growth opportunities; lack of challenges, and poor potential for career growth, are common reasons that employees cite for leaving an organisation. It is therefore important to find ways of helping employees to develop new skills and responsibilities in their current positions.
    10. Loss of faith/confidence in leaders; when employees are not treated equitably and not rewarded as profits and workloads increase they will feel like leaving the organisation.

    [1] R10709 Charney, D., (2008), Top 10 Reasons Good Employees Quit, Material Handling Management, Vol 63, Iss 10, pp 48-49, Penton Business Media, Inc., New York

    Neil Crawford
    BPIR

    Members may read the full article which provides further advice about employee job satisfaction here

  2. Workplace wellness “How to avoid overwork”

    September 10, 2010 by admin

    Thea O'Connor [1] of Intheblack magazine offers the following tips for helping employees avoid overwork:

    •    Highlight and discuss any workplace “cultural norms” that would encourage employees to work excessive hours
    •    Make overwork an Occupational Health and Safety issue
    •    Regularly review staff workloads, deadlines required, and available resources to determine if the organisation has the balance right
    •    Train employees in delegation and time management skills
    •    Encourage personnel to focus on the rate and quality of their work rather than number of hours worked
    •    Provide uninterrupted focus-time for employees
    •    Limit “out of hours” accessibility to employees
    •    Celebrate milestones and successes regularly
    •    Invest in work-life balance initiatives that promote healthy self-care
    •    Model desired behaviour so that staff will understand that they are permitted to stop for lunch and to leave on time
    •    Become familiar with following signs of work addiction:

    o    Spending more time at work than anything else
    o    Promising to reduce work hours and failing to follow through
    o    Denying working too hard
    o    Having difficulty releasing and delegating work
    o    Deteriorating health due to an excessive work schedule
    o    Impatience, irritability, weight changes, high blood pressure, stress, or depression
    o    Work eroding your intimate friendships, hobbies and social life
    o    Not being able to relax when not working
    o    Having unrealistic expectations for yourself and others

     [1] R10954 O'Connor, T., (2006), When work becomes your fix, Intheblack, Vol 76, Iss 4, pp 74-76, CPA Australia, Melbourne

    Neil Crawford
    BPIR

    Members may read the full article here


  3. Workplace wellness – simple ways to keep fit

    July 7, 2010 by

    Veronica Marsden [1] president of Canadian organisation “Tri Fit” suggests the following 10 simple ways for keeping fit at work:

    1.  Take five-minute stretch breaks.
    2.  Organise a walking club.
    3.  Park your car at the far end of the parking lot, or at a distance from work.
    4.  Cycle to work.
    5.  Get off the bus or subway one stop earlier.
    6.  Deliver a message on foot instead of by email.
    7.  Organize a lunchtime exercise class.
    8.  Hold meetings outside and walk while you talk.
    9.  Use washroom facilities furthest away from your workstation.
    10.  Set an alarm to remind you to get up and move around every hour.

    [1] R10857 Marsden, V., (2010), Taking fitness and nutrition beyond 'flavour of the month', Canadian HR Reporter, Vol 23, Iss 11, p 17, Carswell Publishing, Scarborough

    Neil Crawford
    BPIR

    Members may read the full article here .


  4. Human Resources – Workaholics Anonymous

    July 1, 2010 by

    Barton Goldsmith [1] writes that you may be a workaholic if you:

    • Are more comfortable at work than in any other environment,
    • Feel as if you can't take a vacation,
    • Can’t shut off from work for a few days.
    • Use work as an escape,
    • Use your home as a "satellite office”,
    • Are unable to relax and enjoy free time or feel at peace when not thinking about or doing work.

    Hard work and achievement are good things but should never take the place of loved ones or of taking care of your own wellbeing. In order to maintain good health we need to build downtime into our schedule.  At Website www.workaholics-anonymous.org you can learn how to modify work-life balance.

    [1] R10923 Goldsmith, B., (2007), the workaholic, Office Solutions, Vol 24, Iss 3, p 45, Quality Publishing, Inc., Mt. Airy

    Neil Crawford

    BPIR

    Members may read the full article by clicking here.


  5. My Name is Clark Kent and I’m a Workaholic

    June 14, 2010 by admin

    Hello all,

    Here is a great article on being a workaholic that has been provided by Adam Stoehr of the National Quality Institute in Canada. The National Quality Institute, http://www.nqi.ca, are BPIR.com’s partner for Canada.

    My Name is Clark Kent and I’m a Workaholic

    Adam   Stoehr, Vice President, Educational Services National Quality Institute

    By: Adam Stoehr, MBA, BBA, NQI CEP®
    Vice President, Educational Services
    National Quality Institute

    Hello, my name is Clark Kent and I’m a workaholic.  It has been 12 months since I missed an important date in my kids’ lives.  It has been12 months since I thought about work on a Sunday afternoon.  It has been 12 months since I worked beyond what is reasonably expected of me to meet my job requirements.  The last 12 months have been glorious and I feel fully engaged and satisfied in the workplace.

    workaholics

    If you consider yourself a workaholic, please don’t take offence at the following opinion piece.  Recognize that your actions may be having an effect (similar to that of kryptonite on Superman) on employee engagement, employee satisfaction, and the overall morale of your organization.

    For some reason, we tend to celebrate the idea of the workaholic.  Some people share their stories about weekends spent at the office, or pulling all-nighters, as if they were an achievement.  Some organizations even reward this kind of behaviour.  These stories become legend as if they were cover stories in the Metropolis Daily Planet newspaper.  I’ve heard on many occasions, “You should work more like Lois. She works 24/7 and she is really dedicated to the cause.”  Unfortunately, working more doesn’t mean you get more done, it just means you work more.

    A common side effect of workaholism is what I call the quasi-Superman syndrome.   Quasi-Superman syndrome is when good people chase problems with the sole purpose of being a hero.  They may even create a crisis (sometimes unconsciously) to get praised as a hero for solving it.  This desire for hero recognition is so strong that they may not even look for more efficient ways of solving problems (like using root cause analysis and process improvement tools for example).   Creative/strategic problem-solving takes a back seat to brute force problem-solving.  Quasi-Supermen and Superwomen are running around the office with their capes on, saving the day in an attempt to seem important.

    The real problem is that this behaviour can be like kryptonite on overall employee engagement, satisfaction, and morale.  A work environment driven by workaholics can spin into a vicious cycle of guilt, resentment, conflict, poor morale, and low engagement (refer to figure 1).  People who leave at 5pm feel inadequate for only working a “regular” 8-hour day.  The guilt makes other people stay late out of obligation regardless of need and independent of productivity.  This creates some Superman vs. Lex Luthor type resentment and can escalate to conflict.   This then effects morale and breeds more of the desire to be a workaholic, which starts the cycle all over again.

    Vicious Cycle of Workaholism

    Vicious Cycle of Workaholism

     

    Figure 1

    In order to increase satisfaction, engagement, and morale levels we must expose the myth of the workaholic.  They aren’t heroes.  They are not faster than a speeding bullet, in fact they tend to have lower levels of job performance (at least relative to the time devoted to work) than non-workaholic employees (i).  They simply spend too much time on inconsequential details rather than moving on to the next important task.  They are not more powerful than a locomotive, in fact they tend to feel anxious and upset when they aren’t working, and have higher levels of stress and more health complaints than other employees (ii).  They are not able to leap tall buildings in a single bound, in fact most of the time they have difficulty delegating or sharing tasks with team members more suited for the job (iii).  They should not be rewarded for this behaviour.

    The real hero is home enjoying life because they have figured out a way to get the work done in good time.
    If you feel you are a workaholic, or know someone who is, here is a five-step program to help:

    1.    Admit that you are a workaholic.
    2.    Recognize that cooperation and teamwork can give you strength.
    3.    Examine the past and how you can improve.
    4.    Channel your energy into tasks that link with the strategic direction of your organization.
    5.    Help others that suffer from the same workaholic behaviour to break the vicious cycle.

    My colleague Clark Kent completed these five steps 12 months ago, and the levels of morale, engagement, and satisfaction have gone up, up, and away!


    So what do you think? Is Adam correct with his thoughts on workaholics and how they should be recuperated back into civilized society?

    Your thoughts please?
    Best regards
    Robin
    Dr Robin Mann, Commercial Director and Part-Owner, BPIR.com Limited, r.s.mann@massey.ac.nz