1. Identifying and Applying Best Practices for Government

    January 5, 2016 by ahmed

    Dubai We Learn Logos

    The Dubai Government Excellence Programme (DGEP), part of the General Secretariat of the Executive Council of Dubai, launched the Dubai We Learn initiative in October 2015. This initiative is in cooperation with the Centre of Organisational Excellence Research (COER), New Zealand. The initiative aims to empower a culture of institutional learning and the transfer and exchange of knowledge within the government sector.

    The initiative consists of the mentoring of 13 benchmarking projects, training in organisational learning and benchmarking, and the provision of a best practice resource, www.BPIR.com, for all 37 government entities.

    The 13 government projects are shown below:

    Government EntityProject title
    Dubai Cooperation for Ambulance ServicesDevelopment of Emirati Paramedic’s Leaders
    Dubai CourtsPersonal Status Smart Certifications Services
    Dubai CultureDeveloping National Human Resources for Museums
    Dubai Electricity & Water AuthorityShams Dubai Initiative
    Dubai Land DepartmentTowards Happy Employees
    Dubai MunicipalityImproving Purchase Procedures and Channels
    Dubai Police Head QuarterSmart Police Officer
    Dubai Statistics CenterInnovative Statistics
    General Directorate of Residency & Foreigners Affairs DubaiDeveloping a World-Class Customer Service Design Process
    Knowledge & Human Development AuthorityPeople Happiness
    Mohamed Bin Rashid Enterprise for HousingImproving Customer Experience
    Public ProsecutionJudicial Knowledge Management
    Road and Transport AuthorityRTA’s Knowledge Repository Gateway

    For more information about this initiative download the attached article and sign-up up to COER’s newsletter to receive the latest updates.