1. Launch of the 2nd cycle of Dubai We Learn government projects

    May 25, 2017 by BPIR.com Limited

    2017 projects

    The Dubai Government Excellence Programme (DGEP), part of the General Secretariat of the Executive Council of Dubai, launched the initiative in October 2015. This initiative is in cooperation with the Centre of Organisational Excellence Research (COER), New Zealand. The initiative aims to empower a culture of institutional learning and the transfer and exchange of knowledge within the government sector. Due to the tremendous success of the 1st year of this initiative a 2nd cycle of benchmarking projects was started in April 2017. The 2nd cycle consists of the mentoring of 11 benchmarking projects, training in organisational learning and benchmarking, and the provision of a best practice resource, www.BPIR.com, for all 37 government entities.

    The projects selected are shown below:

    Government EntityProject Name
    Dubai Civil Aviation AuthorityRemotely Piloted Aircraft System services
    Dubai Corporation for Ambulance ServicesTreat the patient not the clock
    Dubai CustomsDubai accredited clients
    Dubai Electricity and Water AuthorityAFKARI ideas management system
    Dubai Health AuthorityPrevention better than cure (innovative prevention program to combat Diabetes)
    Dubai Human Resources Department DubaiLaunching a Human Resources Research and Studies Centre
    Municipality DubaiInnovation driven knowledge hub
    Police DubaiGovernance of work hours of Dubai Police vehicles maintenance and repair tasks
    Public ProsecutionIncreasing the use of electronic and smart applications
    General Directorate of Residency and Foreigners AffairsRenovate your thinking
    Knowledge and Human Development AuthorityHolacracy safari

    Projects were selected based on their potential benefits to Dubai as a whole (and the government entity) and the commitment of each government entity to complete the project. Meetings were held with each government entity to discuss their proposed projects and set expectations for the year. The photographs below show the teams of Dubai Human Resources Department Dubai, Dubai Electricity and Water Authority and Dubai Police after meetings with Dr Robin Mann and Ahmed Abbas of COER. 20170409_133520_1

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    The official start of the 2nd cycle began with 3-days of intensive training on the TRADE Benchmarking methodology for each team. At the training the projects were further refined and the teams learnt how to manage their projects and utilise benchmarking to find and implement best practices.

    The photographs below are for Dr. Ahmad Al Nusairat delivering the opening speech for the training that were undertaken. In the first batch 5 teams were trained and the second batch 6 teams were trained.

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    Following on from the training three progress sharing days will be held throughout the year and a final closing sharing in April 2018 to evaluate the results of the projects. The 1st progress sharing day will be held on 11 June 2017 with each team giving a 10-minute presentation describing the progress of their projects. These progress sharing days provide an excellent platform for the teams to learn from each other. As all project teams are using the TRADE benchmarking methodology it is easy to compare progress and share experiences.

    To receive up to date information about this initiative subscribe to our free newsletter from here, you can also search #Dubai_We_Learn in the social media websites to see content uploaded by the teams.


  2. Winners of the 5th International Best Practice Competition

    April 28, 2017 by BPIR.com Limited

    BPC01

    The 5th International Best Practice Competition was held at NMIMS University, Mumbai, India, 25/26th April 2017. The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices. The Best Practice Competition has been designed by the Centre for Organisational Excellence Research (COER), the developers of the Business Performance Improvement Resource. Presentation videos will be on the BPIR soon.

    Dr Vandana Shinde and Pushpalatha Ravi, Bharat Petroleum Corporation Limited with judges

    Dr Vandana Shinde and Pushpalatha Ravi, Bharat Petroleum Corporation Limited with judges

    Winner:

    • Employee Health Management System, Dr Vandana Shinde, Manager Medical Services & Pushpalatha Ravi, Sr Manager (Information Systems), Bharat Petroleum Corporation Limited (Mumbai Refinery), India

    Four runner-up

    • Application of the TRADE Benchmarking Methodology to improve the purchasing process, Ahmed Al Zarouni, Head Of Purchase Section, Rafeea E Aleghfeli, Head of Excellence Programs, Ali Eissa, Senior Purchase Officer, Hessa Al Ammadi, Head of Purchase Unit, Rahma Aal Ali, Head of Planning & Development Office, Dubai Municipality, United Arab Emirates
    • Visible leadership – A best practice in the application of the Tata Business Excellence Model, Sachin Garg, Head – Strategy & Business Excellence, Tata Housing Development Co Ltd, India
    • An initiative to raise People Happiness to world-class levels, Dr. Wafi Dawood, Chief of Strategy & Excellence & Kalthoom AlBalooshi, Executive Director of Education Development, Knowledge & Human Development Authority, Dubai, United Arab Emirates
    • A novel way of conducting an antibiotic management/stewardship program, Jameela Alsalman, Geriatrician, Ministry of Health, Bahrain

  3. World Class Best Practices Showcasing in Mumbai, India 25/26 April

    April 15, 2017 by BPIR.com Limited

    IBPC2017

    The 40 qualifying best practices for the International Best Practice Competition from over 10 countries have been announced. Learn from their best practices on 25/26 April, Mumbai, India.

    Click here for the conference program.

    This is a unique opportunity to learn from international best practices and world-class Innovation (from applicants of the 1st Organisation-wide Innovation Award).

    The International Best Practice Competition will be held in Mumbai, India, 25/26th April 2017, courtesy of the BestPrax Club. Prime supporters of the competition are the Global Benchmarking Network, Asian Pacific Quality Organisation, Global Performance Excellence Award, and the Abu Dhabi Chamber of Commerce.

    The Competition will be followed by a Certification Workshop on Benchmarking for Excellence and Innovation on 27th and 28th April 2017 delivered by Dr Mann, the founder of the TRADE benchmarking methodology. This certified training will enable organizations to harvest, document, and trade best practices; and proactively challenge the best practices to create innovative next practices. It is a must for individuals that wish to further their career and organisation’s success – benchmarking is a necessity for sustainable competitiveness and to meet the ever increasing demands of stakeholders.
    Register through the BestPrax Club at:
    http://bestprax.com/ibpc/register.aspx for the International Best Practice Competition
    http://bestprax.com/trade/register.aspx for the TRADE Benchmarking Training Course


  4. 5th International Best Practice Competition – 3rd & Final Call for Entries

    March 22, 2017 by BPIR.com Limited

    The Best Practice Competition, will be held in Mumbai, India, 25/26th April 2017 courtesy of BestPrax Club. The competition serves as a unique opportunity to share and learn best practices from around the globe.

    Have a think about what systems, processes and practices your organisation does well and submit an entry by the 27th of March 2017 at the latest. This is the 3rd and Final Call with many best practices already selected.

    If successful you will be asked to share your best practice in an 8 minute presentation on the 25/26th April 2017, Mumbai, India.

    The winners of the International Best Practice Competition in 2015 were Al Jazeera International Catering LLC, UAE with a best practice titled ‘Our Planet – Our Responsibility‘. and Dubai Corporation for Ambulance Services (DCAS), UAE, with a best practice titled ‘Cultural Sensitivity Gives Birth to a Maternity Care‘.


  5. It’s not how much you practise, but how often

    February 12, 2017 by BPIR.com Limited

     

    Like many people, I like to make resolutions at the start of new year. New Scientist reported that only 10% of the resolutions made in January will survive until December. In many instances, it is because new habits were not formed so we can make the necessary changes to our lives.Lots of my resolutions involve learning new things – a language, a new way that I want to behave, a craft I have always wanted to master. I am not alone in saying that I don’t achieve mastery for every resolution that I’ve made over the years, and it’s not without the best intentions.

    Psychologist, Ebbinghaus observed that once we learn something, without practice we soon forget.

    Did you know that 70% of what you learn is lost within 24 hours after learning without practice?

    In 2008 psychologists at Carnegie Mellon University discovered that if you test your knowledge regularly at carefully timed and ever expanding intervals, new knowledge will be retained. The good news is that there is an easy way to retain 70% of what you have learnt for the long term. ?

    information-remembered

    How do you do this? The research suggests that to learn new things, you need to be able to recall and regularly use what you have learnt.

    But what happens if you take a break and don’t use this knowledge often? Will you forget? How long have you got before you need to completely re-learn what you have lost?

    he Carnegie Mellon psychologists found that to retain 70% of what you have learnt you need to practice within 1 hour after receiving the information, and then again after 1 day, 1 week, 1 month, and then after 6 months.

    My advice is, when planning to learn anything new that you want to become competent in, answer the following questions first,

    • Will I need to use this knowledge within the next few months?
    • Do I have time to practice within 1 day following the learning?
    • Will I be able to practice, or apply this new knowledge 1 week, 1 month and 6 months following the learning?

    Unless you answered yes to all, you may be wasting effort and you should change your current plan.

    This article has been provided by Michael Voss, Owner of PYXIS & Associate Consultant of COER (Centre for Organisational Excellence Research, NZ)