1. World Class Best Practices Showcasing in Mumbai, India 25/26 April

    April 15, 2017 by ahmed

    IBPC2017

    The 40 qualifying best practices for the International Best Practice Competition from over 10 countries have been announced. Learn from their best practices on 25/26 April, Mumbai, India.

    Click here for the conference program.

    This is a unique opportunity to learn from international best practices and world-class Innovation (from applicants of the 1st Organisation-wide Innovation Award).

    The International Best Practice Competition will be held in Mumbai, India, 25/26th April 2017, courtesy of the BestPrax Club. Prime supporters of the competition are the Global Benchmarking Network, Asian Pacific Quality Organisation, Global Performance Excellence Award, and the Abu Dhabi Chamber of Commerce.

    The Competition will be followed by a Certification Workshop on Benchmarking for Excellence and Innovation on 27th and 28th April 2017 delivered by Dr Mann, the founder of the TRADE benchmarking methodology. This certified training will enable organizations to harvest, document, and trade best practices; and proactively challenge the best practices to create innovative next practices. It is a must for individuals that wish to further their career and organisation’s success – benchmarking is a necessity for sustainable competitiveness and to meet the ever increasing demands of stakeholders.
    Register through the BestPrax Club at:
    http://bestprax.com/ibpc/register.aspx for the International Best Practice Competition
    http://bestprax.com/trade/register.aspx for the TRADE Benchmarking Training Course


  2. 5th International Best Practice Competition – 3rd & Final Call for Entries

    March 22, 2017 by ahmed

    The Best Practice Competition, will be held in Mumbai, India, 25/26th April 2017 courtesy of BestPrax Club. The competition serves as a unique opportunity to share and learn best practices from around the globe.

    Have a think about what systems, processes and practices your organisation does well and submit an entry by the 27th of March 2017 at the latest. This is the 3rd and Final Call with many best practices already selected.

    If successful you will be asked to share your best practice in an 8 minute presentation on the 25/26th April 2017, Mumbai, India.

    The winners of the International Best Practice Competition in 2015 were Al Jazeera International Catering LLC, UAE with a best practice titled ‘Our Planet – Our Responsibility‘. and Dubai Corporation for Ambulance Services (DCAS), UAE, with a best practice titled ‘Cultural Sensitivity Gives Birth to a Maternity Care‘.


  3. It’s not how much you practise, but how often

    February 12, 2017 by ahmed

     

    Like many people, I like to make resolutions at the start of new year. New Scientist reported that only 10% of the resolutions made in January will survive until December. In many instances, it is because new habits were not formed so we can make the necessary changes to our lives.Lots of my resolutions involve learning new things – a language, a new way that I want to behave, a craft I have always wanted to master. I am not alone in saying that I don’t achieve mastery for every resolution that I’ve made over the years, and it’s not without the best intentions.

    Psychologist, Ebbinghaus observed that once we learn something, without practice we soon forget.

    Did you know that 70% of what you learn is lost within 24 hours after learning without practice?

    In 2008 psychologists at Carnegie Mellon University discovered that if you test your knowledge regularly at carefully timed and ever expanding intervals, new knowledge will be retained. The good news is that there is an easy way to retain 70% of what you have learnt for the long term. ?

    information-remembered

    How do you do this? The research suggests that to learn new things, you need to be able to recall and regularly use what you have learnt.

    But what happens if you take a break and don’t use this knowledge often? Will you forget? How long have you got before you need to completely re-learn what you have lost?

    he Carnegie Mellon psychologists found that to retain 70% of what you have learnt you need to practice within 1 hour after receiving the information, and then again after 1 day, 1 week, 1 month, and then after 6 months.

    My advice is, when planning to learn anything new that you want to become competent in, answer the following questions first,

    • Will I need to use this knowledge within the next few months?
    • Do I have time to practice within 1 day following the learning?
    • Will I be able to practice, or apply this new knowledge 1 week, 1 month and 6 months following the learning?

    Unless you answered yes to all, you may be wasting effort and you should change your current plan.

    This article has been provided by Michael Voss, Owner of PYXIS & Associate Consultant of COER (Centre for Organisational Excellence Research, NZ)


  4. 5th International Best Practice Competition – 2nd Call for Entries

    February 2, 2017 by ahmed

    The Best Practice Competition, will be held in Mumbai, India, 25/26th April 2017 courtesy of BestPrax Club. The competition serves as a unique opportunity to share and learn best practices from around the globe.

    Have a think about what systems, processes and practices your organisation does well and submit an entry by the 1st of March 2017 to participate in the 2nd call for entries. If successful you will be asked to share your best practice in an 8 minute presentation on the 25/26th April 2017, Mumbai, India.

    The winners of the International Best Practice Competition in 2015 were Al Jazeera International Catering LLC, UAE with a best practice titled ‘Our Planet – Our Responsibility‘. and Dubai Corporation for Ambulance Services (DCAS), UAE, with a best practice titled ‘Cultural Sensitivity Gives Birth to a Maternity Care‘.


  5. Future uncertain? Focus on efficiency, stewardship

    January 22, 2017 by ahmed

     

    Posted on Blogrige by Dawn Marie Bailey

    With new policies and directions from an incoming Presidential administration, and the news media theorizing about uncertain futures for organizations across the economic spectrum, U.S. organizations, more than ever, need to ensure that they are efficient and effective with their resources and, most importantly, are providing real value to their customers.For example, in a recent Becker’s Hospital Review article, Cleveland Clinic CEO Dr. Toby Cosgrove warned U.S. hospitals that they must focus on efficiency in order to prevent hospital closures, especially as a potential new health care delivery system may cause changes and consolidations in the insurance industry.

    The Baldrige Excellence Framework’s focus on results provides a natural guide for organizations on how to be efficient and effective. The framework and its Criteria lead an organization to examine itself from three viewpoints: the external view (How do your customers and other stakeholders view you?), the internal view (How efficient and effective are your operations?), and the future view (Is your organization learning and growing?).

    This blog focuses on that internal view and how Baldrige and its resources can help—and have helped—organizations ensure that they are efficient and effective with their resources. And along those lines of being efficient and effective with resources, is being a good steward of those resources.

    Stewardship can be defined as the care, conservancy, planning, attention, upkeep, and management of resources, whether they be financial, labor, or other type. And any organization that is not a good steward of its resources—including the resource of taxpayer dollars for government agencies—may find that those resources may not be there much longer. According to the Baldrige framework, for nonprofit organizations that serve as stewards of public funds, stewardship of those funds and transparency in operations are especially important areas of emphasis.

    This blog compiles stories of ways that the Baldrige Excellence Framework and its Criteria have helped U.S. organizations to be aligned, agile, and good stewards of their resources by listening to the voices of their customers and by taking intelligent risks to ensure future success. All of this leads not only to sustainability but, most importantly, creates value for customers, patients, students, and other stakeholders.

    Could Baldrige Help Detroit?” explores how the Baldrige Criteria focused Award recipients on treating their city governments as businesses—forcing them to consider financial stewardship, strategic priorities, customer engagement, and all the other considerations that must be addressed to keep a business sustainable.

    In “Orchestra Faces Bankruptcy, Meets Baldrige, Brings Beautiful Music Back to Life,” the New Mexico Philharmonic was able to consolidate its resources by using Baldrige guidelines to become process-based and bring effective business management to the endeavor. Along the way, the orchestra even became a good steward of its gift of music and education, which was shared with economically challenged public school students.

    Baldrige and Strategic Planning/Budgeting” explains how a town used the Baldrige Criteria to conduct its strategic planning and budgeting processes, adopting a balanced scorecard to improve its performance measurement and management. For this achievement, the town was honored by the Government Finance Officers Association of the United States and Canada.

    In “How a Charity is Using Baldrige to Serve the Blind,” the Blind Foundation of India has used the Baldrige Criteria as a way to ensure optimum efficiency and effectiveness—serving over 15 million blind people and raising over $4 million.

    For Manufacturers, Baldrige Could be the ‘Cure’ for Focusing on the Future” tells the stories of how small and large manufacturers used the Baldrige Criteria to weather multiple recessions and come out stronger than competitors.

    Creating an Organizational Scorecard for the United States Golf Association” outlines how the USGA was inspired from the Baldrige Executive Fellows program to create an organizational scorecard to align metrics to key customers and the strategic plan.

    One Way to Carve Your Values—and Culture—in Stone” tells the story of how one Baldrige Award winner literally cemented the values of its employees in the culture in order to be a good steward of its internal resources.