The New Zealand Business Excellence Foundation’s Business Excellence Conference brought together stimulating keynote presentations and a plethora of best practices from New Zealand and around the world. In this cycle of the International Best Practice Competition there were 68 best practices from 9 countries that were presented and assessed in 9 qualifying webinar sessions with 12 presented at the final on the 11 May 2021 as part of the conference. One of these best practices was the winner of the 2nd New Zealand Best Practice Competition that was held on the 10th May 2021. In addition, the 3rd Organisation-Wide Innovation Award was held on the evening of the 11th May. Overall, there were 26 judges involved in assessing the best practices with at least four judges involved in assessing each best practice.

Beryl Oldham, Chair of New Zealand Business Excellence Foundation, welcoming everyone to the conference and Sir Ian Taylor with an awe-inspiring presentation describing how Animation Research has become a global pioneer in providing real time graphics for televised major sporting events around the world

Hon Judith Collins MP – Leader of the Opposition presenting on “Creating the conditions for a vibrant and productive NZ” and Dr Robin Mann, the founder of the International Best Practice Competition, presenting on “Business Excellence – Driving Productivity & Societal Success in NZ”.

Winners and runner ups of the various competitions are shown below. Whilst these were the winners there were inspiring best practices shared from all participants. All presentations will be available on the BPIR.com soon.
 
 

 
 

Winners of the 7th International Best Practice Competition

• Dubai Municipality, UAE -The Way Beyond Traditional Procurement.
• SEHA-Ambulatory Healthcare Services, UAE – AHS COVID-19 National Drive Thru Screening Centers.
• Dubai Air Navigation Services, UAE – Dubai RECAT-Enhanced Wake Turbulence Separation (eWTS) Minima within the Dubai CT.
• Titan Company Limited, India – Perfect Bond – An Innovative Locking Method for Rubber Moulds used in Lost Wax Casting of Gold Jewellery.
• Dubai Police, UAE – Safe Bags – Accuracy and Efficiency of Airport Hold Baggage Screening (HBS) System.

 
 

 
 
Winner of the 3rd Organisation-Wide Innovation Award

• Dubai Municipality, UAE

Runners up

• Dubai Aviation Engineering Projects, UAE
• Dubai Public Prosecution, UAE

 
 

 
 

Winner of the 2nd New Zealand Best Practice Competition

• New Zealand Blood Service – Introduction of a Mobile Practice – Portable Plasma Collection

 

The New Zealand Blood Service

Runners up

• Babcock New Zealand Limited and New Defence Force Logistics Command (Maritime) – Collaborative partnership.

 

Babcock New Zealand Limited and New Defence Force Logistics Command (Maritime)

• Economic Development New Zealand – Capability building across the economic development profession.

 

Economic Development New Zealand

 

For information on the New Zealand Business Excellence Foundation and becoming a member visit https://nzbef.org.nz/ and for information on the International Best Practice Competition visit https://www.bestpracticecompetition.com.

In Sport we are winners. We can win the oldest sporting trophy in the World or become champions at any sport we take seriously. But when it comes to business productivity the story is very different.

A working paper published by the NZ Productivity Commission in 2021/01 “Benchmarking New Zealand’s frontier firms” reports:

“New Zealand’s frontier firms, which are the most productive firms (the top 10%) are falling further behind their counterparts in other Small Advanced Economies (SAE’s). Their relative labour productivity ratio has dropped from 52% in 2003 to 44% in 2016. This indicates that New Zealand’s frontier firms generate less than half of the value (per labour input) their counterparts generate in other SAEs.” https://www.productivity.govt.nz/research/benchmarking-new-zealands-frontier-firms/

The NZBEF conference theme “Improve” seeks your participation to do something about this. It is kicked off by “Sir Ian Taylor” who will tell the story of “continuous Improvement” in the America’s Cup and refer to his own world leading company Animated Research ltd that seeks excellence with the same passion.

The Naval theme is maintained by holding the event at the Navy HQ and our Defence Force talk about their commitment to continuous improvement. A commitment that NZBEF are hoping will inspire Business to follow. Leaders will also share their ideas, demonstrate support and look for ways forward.

We then celebrate Excellence by sharing the best practices of 10 New Zealand organisations competing for the New Zealand Best Practice Competition Award. The conference then lifts its head to look at Global Best Practice. 12 Finalists from the International Best Practice Competition will share best practices in diverse areas such as Covid recovery, leadership, digital, customer focus and productivity.

This is a one-off opportunity to learn from the very best in NZ and worldwide and ramp up NZ’s productivity!

So book now at https://nzbef.org.nz/event/nzbef-2021-conference/ and make a difference for future generations.

To view over 70 best practices to be shared in lead-up webinars from 26 April to 6 May and at the NZBEF Conference, 10-11 May, view https://www.bestpracticecompetition.com/programme/

The 7^th International Best Practice Competition (incorporating the 2^nd New Zealand Best Practice Competition & 3^rd Organisation-Wide Innovation Award) will be held at the NZBEF’s Business Excellence Conference, Wellington, New Zealand.

The International Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

To submit your Best Practice visit http://www.bestpracticecompetition.com/entry-forms where you can download an entry form. The Second Call for entries closes on 26th of March 2021. Qualifier round presentations will be held in webinar format between 27 April to 5 May 2021. Best practices will be assessed against IBPC’s Best Practice Certification Levels:

• Deficient (Major Deficiencies) (1 to 2 Stars, ★ to ★ ★)
• Progressing (Minor Deficiencies) (3 Stars, ★ ★ ★)
• Competence (Professional) (4 Stars, ★ ★ ★ ★)
• Best Practice (Excellence) (5 Stars, ★ ★ ★ ★ ★)
• Best Practice (Outstanding) (6 Stars, ★ ★ ★ ★ ★ ★)
• Best Practice (Role Model, World-Class, Wow!) (7 Stars, ★ ★ ★ ★ ★ ★ ★)

The winner of the 6th International Best Practice Competition was Jollibee Foods Corporation, Philippines with a best practice titled ‘We Listen and Learn from the VOICES of our CUSTOMERS to SPREAD Joy to the World’. The winner of the 2nd Organisation-wide Innovation Award was Dubai Customs, UAE. The winners of the 1st New Zealand Best Practice Competition were Watson Real Estate Ltd. (SME category) and Spectrum Car (Large category). For the full list of winners and their presentation videos click here.

 

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The 7^th International Best Practice Competition (incorporating the 2^nd New Zealand Best Practice Competition & 3^rd Organisation-Wide Innovation Award) will be held at the NZBEF’s Business Excellence Conference, Wellington, New Zealand.

The International Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

To submit your Best Practice visit http://www.bestpracticecompetition.com/entry-forms where you can download an entry form. The First Call for entries closes on 1st of March 2021. Qualifier round presentations will be held in webinar format between 27 April to 5 May 2021. Best practices will be assessed against IBPC’s Best Practice Certification Levels:

• Deficient (Major Deficiencies) (1 to 2 Stars, ★ to ★ ★)
• Progressing (Minor Deficiencies) (3 Stars, ★ ★ ★)
• Competence (Professional) (4 Stars, ★ ★ ★ ★)
• Best Practice (Excellence) (5 Stars, ★ ★ ★ ★ ★)
• Best Practice (Outstanding) (6 Stars, ★ ★ ★ ★ ★ ★)
• Best Practice (Role Model, World-Class, Wow!) (7 Stars, ★ ★ ★ ★ ★ ★ ★)

The winner of the 6th International Best Practice Competition was Jollibee Foods Corporation, Philippines with a best practice titled ‘We Listen and Learn from the VOICES of our CUSTOMERS to SPREAD Joy to the World’. The winner of the 2nd Organisation-wide Innovation Award was Dubai Customs, UAE. The winners of the 1st New Zealand Best Practice Competition were Watson Real Estate Ltd. (SME category) and Spectrum Car (Large category). For the full list of winners and their presentation videos click here.

 

Add the event to your calendar

GOOGLE APPLE ICAL OUTLOOK OUTLOOK.COM

Elon Musk’s six productivity tips as described in a letter to Tesla employees:

1. Nix big meetings

“Excessive meetings are the blight of big companies and almost always get worse over time. Please get [out] of all large meetings, unless you’re certain they are providing value to the whole audience, in which case keep them very short.”

2. Ditch frequent meetings too

“Also get rid of frequent meetings, unless you are dealing with an extremely urgent matter. Meeting frequency should drop rapidly once the urgent matter is resolved.” s and complaints from his customers

3. Leave a meeting if you’re not

“Walk out of a meeting or drop off a call as soon as it is obvious you aren’t adding value. It is not rude to leave, it is rude to make someone stay and waste their time.”

4. Drop jargon

“Don’t use acronyms or nonsense words for objects, software or processes at Tesla. In general, anything that requires an explanation inhibits communication. We don’t want people to have to memorize a glossary just to function at Tesla.”

5. Communicate directly, irrespective of hierarchy

“Communication should travel via the shortest path necessary to get the job done, not through the ‘chain of command’. Any manager who attempts to enforce chain of command communication will soon find themselves working elsewhere.

“A major source of issues is poor communication between depts. The way to solve this is allow free flow of information between all levels. If, in order to get something done between depts, an individual contributor has to talk to their manager, who talks to a director, who talks to a VP, who talks to another VP, who talks to a director, who talks to a manager, who talks to someone doing the actual work, then super dumb things will happen. It must be ok for people to talk directly and just make the right thing happen.”

6. Follow logic, not rules

“In general, always pick common sense as your guide. If following a ‘company rule’ is obviously ridiculous in a particular situation, such that it would make for a great Dilbert cartoon, then the rule should change.”