1. Best Practice Report: Performance Management Systems for Emergency Services

    February 19, 2019 by ahmed

    Corporate performance management (CPM) principles assess whether an organisation is doing the job it is supposed to be doing, i.e. whether its vision and mission are being achieved. These principles are applicable to EMS and can help promote world-class delivery of care to patients, and support optimal outcomes. An example of this is Mid-America Transplant Services, a recipient of the Malcolm Baldrige National Quality Award. The organisation used CPM to improve performance and encourage innovation (see 2.3), saving more lives as a result.

    While EMS is the main focus of the research highlighted in this report, all organisations can benefit from CPM. For example, Allina Health EMS provides an excellent example of how an organisation can refocus its priorities to get the important priorities achieved in a timely manner (3.3), and the NHS undertook audits to see whether it was providing value for money (3.4).

    Organisations can use CPM to transform systems and performance. The excellent article in HR.com (4.5) provides mini-case studies of how performance management has made a big difference to organisations around the world. Sometimes it can be straightforward and easy to implement. And whatever your objectives and targets, you can rely on BPIR.com to be there to help you every step of the way.
     

    In This Report:

    1. What are “performance management systems for emergency services”?
    2. Which organisations have received recognition for excellence in performance management systems for emergency services?
    3. How have organisations reached high levels of success in performance management systems for emergency services?
    4. What research has been undertaken into performance management systems for emergency services?
    5. What tools and methods are used to achieve high levels of success in performance management systems for emergency services?
    6. How are performance management systems for emergency services measured?
    7. What do business leaders say about performance management systems for emergency services?
    8. Conclusion

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.


  2. Best Practice Report: Benchmarking

    November 6, 2018 by ahmed
    Benchmarking is a process to identify and implement best, better or new practices, with the objective of providing greater stakeholder value and obtaining a competitive advantage. It is a way of discovering the best performance and practices of other organisations, and then learning, adapting, creating, and implementing high-performing practices to produce superior performance results.

    benchmarking is the most effective and widely used way for companies of all sizes to improve performance and gain a critical advantage. Every organisation can learn and improve its business performance, no matter how strong its business model or end-of-year results. Even confirmed global leaders such as Xerox, Starbucks, and PepsiCo confirm the importance of benchmarking to staying one step ahead of their competition.

     
     
     
     
     

    In This Report:

    1. What is benchmarking?
    2. Which organisations have received recognition for excellence in benchmarking?
    3. How have organisations reached high levels of success in benchmarking?
    4. What research has been undertaken into benchmarking?
    5. What tools and methods are used to achieve high levels of success in benchmarking?
    6. How can benchmarking be measured?
    7. What do business leaders say about benchmarking?
    8. Conclusion

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.


  3. Best Practice Report – Ideas Management System

    September 1, 2018 by ahmed

    Ideas management is a structured process of generating, capturing, organising, evaluating, and selecting ideas to improve your organisation. An ideas management system is the mechanism that enables organisations to perform all of this (and more) in an interconnected way. These days, most organisations use software to make the job easier. Since there are many different types of e-based ideas management systems available, it is important to choose one that meets your organisation’s needs. More sophisticated systems will monitor and prompt you when new ideas are submitted; promote collaboration; enable peer evaluation; be totally accessible from PCs, smartphones, and tablets; and, provide trends and metrics to recognise key contributors and measure outcomes.

    This report outlines the best practices research undertaken by BPIR.com in the area of ideas management systems. The best practices have been compiled under seven main headings. This new layout is designed to enable you to scan subjects that are of interest to you and your organisation, quickly assess their importance, and download relevant information for further study or to share with your colleagues.
     
     

    In This Report:

    1. What is an ideas management system?
    2. Which organisations have been recognised for excellence for their ideas management system?
    3. How have organisations reached high levels of success by having an ideas management system?
    4. What research has been undertaken into ideas management systems?
    5. What tools and methods are used to achieve high levels of success in ideas management systems?
    6. How can an ideas management system be measured?
    7. What do business leaders say about ideas management systems?

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.


  4. Best Practice Report – Paramedics and Paramedic Training

    August 25, 2018 by ahmed

    There are usually three levels of emergency medical technician (EMT) certification for the emergency medical services (EMS): entry, intermediate, and advanced. Paramedics (sometimes referred to as ambulance officers) possess the advanced (or highest) level, which can only be achieved after some 1200-1800 hours of training.
    Paramedic training needs to be extremely rigorous; these are, after all, the people who attend to the injured or ill at the scene of a medical emergency. In a rescue mission, it is often a paramedic who takes the lead, and who has the most responsibility for decision-making. For this reason, paramedic training generally comprises two major components. The first focuses on advanced life support as well as many of the functions of a basic EMT; these include performing cardiopulmonary resuscitation (CPR), treating wounds, delivering babies, and undertaking patient assessments prior to arrival at the hospital. The second is crisis management, including strong leadership, keeping calm and composed, and being able to perform life-saving functions in stressful situations.

    This report outlines the best practices research undertaken by BPIR.com in paramedic training. The best practices have been compiled under seven main headings. This layout is designed to enable you to scan subjects that are of interest to you and your organisation, quickly assess their importance, and download relevant information for further study or to share with your colleagues.
     
     

    In This Report:

    1. What is a paramedic, and what does paramedic training entail?
    2. Which organisations have received recognition for the excellence of their paramedics or their paramedic training?
    3. How have organisations reached high levels of success in paramedic training?
    4. What research has been undertaken into paramedics and paramedic training?
    5. What tools and methods are used to achieve high levels of success in paramedic training?
    6. How can the effectiveness of paramedics and paramedic training be measured?
    7. What do business leaders say about paramedics and paramedic training?

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.


  5. Best Practice Report – The Safe Use of Drones

    August 10, 2018 by ahmed

    A drone is the more familiar term for an unmanned aerial vehicle (UAV) or an unmanned aircraft system (UAS). It refers to an aircraft of any size or type that is able to fly by itself without a pilot on board. The safe use of drones implies that, when flying a drone for any purpose, the user has to abide by the laws and guidelines of the country or city concerned. These guidelines can generally be obtained from the national aviation authority or local city council. This issue will also examine situations in which drones are used when it is considered too risky or difficult for a human pilot.

    This report outlines the best practices research undertaken by BPIR.com in the safe use of drones and how drones have enhanced safety. The best practices have been compiled under seven main headings. This layout is designed to enable you to scan subjects that are of interest to you and your organisation, quickly assess their importance, and download relevant information for further study or to share with your colleagues.
     
     

    In This Report:

    1. What is meant by the‘safe use of drones’?
    2. Which organisations have received recognition for excellence in the safe use of drones or in the way they have used drones to enhance safety?
    3. How have organisations reached high levels of success in the safe use of drones, and how drones are used to enhance safety?
    4. What research has been undertaken into the safe use of drones?
    5. What tools and methods are used to achieve high levels of success in the safe use of drones?
    6. How can the safe use of drones be measured?
    7. What do business leaders say about the safe use of drones?

    Access the report from here. At the bottom of the page is a PDF version of the report for easy reading. If you are a non-member, you will find some of the links in this report do not work. To join BPIR.com and support our research simply click here or to find out more about membership, email membership@bpir.com. BPIR.com publishes a new best practice every month with over 80 available to members.