1. Dubai Air Navigation Services honoured at the 7th International Best Practice Competition

    May 31, 2021 by BPIR.com Limited
    By Dr. Almas Tazein

    At the recently concluded 7th International Best Practice Competition, 11 May 2021, Dubai Air Navigation Services (dans) were announced as one of the five winners for their best practice ‘Dubai RECAT-Enhanced Wake Turbulence Separation Minima within the Dubai CTA (Control Area)’. What impressed the judges was dans’ contribution to excellence in the planning and setting of standards for air navigation services at a regional and global level. [Note: Wake turbulence is a disturbance in the atmosphere formed behind an aircraft as it passes through air; it can affect encountering aircraft due to the strength, duration, and direction of the vortices].

    Figure 1: (L) Talal AlHammadi, Vice President – Air Traffic Development, DANS and his team during the Live Q&A Session with the Judges

    Dubai International Airport is the busiest airport in the world in terms of volume of international passengers, and is home to the largest fleet of ‘Super Heavy’ aircrafts. The innovation project was driven by a forecast of 120 million passengers in 2022 (pre-Covid forecast). To cater to the surge in future demand, Dubai RECAT was initiated to create more hourly runway capacity for the departing and landing aircrafts through recategorization of aircrafts based on the wake turbulence to help reduce the minimum safe separation distance between two aircrafts of different or the same size, increase the efficiency of the landing and departing procedures, and reduce delays

    Currently, the majority of the airports across the globe adopt the standard ICAO (International Civil Aviation Organization) wake turbulence separation based on four aircraft categories (Super, Heavy, Medium and Light). Dubai has adopted an innovative and efficient practice based on seven categories.

    It took seven years for dans to design and implement a practice based on research, data collection and analysis of wake turbulence generated by aircrafts, and captured by 5 radars (LIDARS) deployed since early 2013. DANS conducted this study in cooperation with EUROCONTROL and Coherent Research Group USA. The practice was an enhanced version of a previously implemented project in 2016 with the minimal separation wake turbulence of 3 NM (Nautical Miles). Dans ensured active stakeholder engagement with Emirates Airlines, Fly Dubai, Air Arabia, Dubai Airports and other stakeholders.

    Dans research confirmed the applicability of RECAT under the unique meteorological conditions of Dubai airport, specifically at very low levels and with an explicit focus on the biggest aircraft in the world i.e., Airbus A380. A new wake behavior emerged that was never analyzed or calculated before. Several live trials were conducted to assess the initial results. Positive outcomes were achieved in the validation (2017-18) and implementation phases (2019-20) with the practice approved by the UAE General Civil Aviation Authority and fully compliant with the ICAO RECAT (eWTS) minima criteria. Dubai RECAT was fully implemented during the COVID pandemic on 21 Feb 2021 across all Dubai Airspace (CTA) and is now applied daily by 130 dans air traffic controllers affecting 30/40 airlines across an average of 700 daily flights.

    Results achieved so far were shared by dans on 23 February 2021 at the Annual ICAO International Conference. 30-day and 60-day reviews showed promising results against ICAO Legacy Standards (Figure 2) indicating an increase in capacity of 1.7 plane movements per hour. Other benefits include, reduction of fuel burn, reduction in CO2 emission and an increase in productivity. With an expected increase in air traffic in the future, the effect of this practice will enable Dubai to maintain its position as a world-class airport.

    Figure 2: Average Throughput Increase of 1.7 Movements; Average Delay Decrease of 1m:35s

    For further information on this best practice including a presentation by the DANS team, and to learn from 1000’s of other best practices, join the BPIR.com.

  2. Tremendous Sharing and Learning at the 7th International Best Practice Competition & New Zealand’s Business Excellence Conference

    May 20, 2021 by BPIR.com Limited

    The New Zealand Business Excellence Foundation’s Business Excellence Conference brought together stimulating keynote presentations and a plethora of best practices from New Zealand and around the world. In this cycle of the International Best Practice Competition there were 68 best practices from 9 countries that were presented and assessed in 9 qualifying webinar sessions with 12 presented at the final on the 11 May 2021 as part of the conference. One of these best practices was the winner of the 2nd New Zealand Best Practice Competition that was held on the 10th May 2021. In addition, the 3rd Organisation-Wide Innovation Award was held on the evening of the 11th May. Overall, there were 26 judges involved in assessing the best practices with at least four judges involved in assessing each best practice.

    Beryl Oldham, Chair of New Zealand Business Excellence Foundation, welcoming everyone to the conference and Sir Ian Taylor with an awe-inspiring presentation describing how Animation Research has become a global pioneer in providing real time graphics for televised major sporting events around the world

    Hon Judith Collins MP – Leader of the Opposition presenting on “Creating the conditions for a vibrant and productive NZ” and Dr Robin Mann, the founder of the International Best Practice Competition, presenting on “Business Excellence – Driving Productivity & Societal Success in NZ”.

    Winners and runner ups of the various competitions are shown below. Whilst these were the winners there were inspiring best practices shared from all participants. All presentations will be available on the BPIR.com soon.


    Winners of the 7th International Best Practice Competition

    • Dubai Municipality, UAE -The Way Beyond Traditional Procurement.
    • SEHA-Ambulatory Healthcare Services, UAE – AHS COVID-19 National Drive Thru Screening Centers.
    • Dubai Air Navigation Services, UAE – Dubai RECAT-Enhanced Wake Turbulence Separation (eWTS) Minima within the Dubai CT.
    • Titan Company Limited, India – Perfect Bond – An Innovative Locking Method for Rubber Moulds used in Lost Wax Casting of Gold Jewellery.
    • Dubai Police, UAE – Safe Bags – Accuracy and Efficiency of Airport Hold Baggage Screening (HBS) System.


    Winner of the 3rd Organisation-Wide Innovation Award

    • Dubai Municipality, UAE

    Runners up

    • Dubai Aviation Engineering Projects, UAE
    • Dubai Public Prosecution, UAE



    Winner of the 2nd New Zealand Best Practice Competition

    • New Zealand Blood Service – Introduction of a Mobile Practice – Portable Plasma Collection


    The New Zealand Blood Service

    Runners up

    • Babcock New Zealand Limited and New Defence Force Logistics Command (Maritime) – Collaborative partnership.


    Babcock New Zealand Limited and New Defence Force Logistics Command (Maritime)

    • Economic Development New Zealand – Capability building across the economic development profession.


    Economic Development New Zealand


    For information on the New Zealand Business Excellence Foundation and becoming a member visit https://nzbef.org.nz/ and for information on the International Best Practice Competition visit https://www.bestpracticecompetition.com.

  3. 7th International Best Practice Competition – 2nd call for entries

    March 9, 2021 by BPIR.com Limited


    The 7th International Best Practice Competition (incorporating the 2nd New Zealand Best Practice Competition & 3rd Organisation-Wide Innovation Award) will be held at the NZBEF’s Business Excellence Conference, Wellington, New Zealand.


    This is an opportunity to participate in a global virtual event to share and learn best practices.


    The International Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    To submit your Best Practice visit http://www.bestpracticecompetition.com/entry-forms where you can download an entry form. The Second Call for entries closes on 26th of March 2021. Qualifier round presentations will be held in webinar format between 27 April to 5 May 2021. Best practices will be assessed against IBPC’s Best Practice Certification Levels:

    • Deficient (Major Deficiencies) (1 to 2 Stars, ★ to ★ ★)
    • Progressing (Minor Deficiencies) (3 Stars, ★ ★ ★)
    • Competence (Professional) (4 Stars, ★ ★ ★ ★)
    • Best Practice (Excellence) (5 Stars, ★ ★ ★ ★ ★)
    • Best Practice (Outstanding) (6 Stars, ★ ★ ★ ★ ★ ★)
    • Best Practice (Role Model, World-Class, Wow!) (7 Stars, ★ ★ ★ ★ ★ ★ ★)

    The winner of the 6th International Best Practice Competition was Jollibee Foods Corporation, Philippines with a best practice titled ‘We Listen and Learn from the VOICES of our CUSTOMERS to SPREAD Joy to the World’. The winner of the 2nd Organisation-wide Innovation Award was Dubai Customs, UAE. The winners of the 1st New Zealand Best Practice Competition were Watson Real Estate Ltd. (SME category) and Spectrum Car (Large category). For the full list of winners and their presentation videos click here.


    Add the event to your calendar

  4. Global Benchmarking Network 28th newsletter

    December 1, 2020 by BPIR.com Limited


    The Global Benchmarking Network 28th newsletter is out download it from here. The newsletter includes the latest news from the GBN about members, events, projects and other activities, topics highlighted in this issue:

    • Research reveals that 56 Countries have an active Business Excellence Awards Program
    • Best Practice Report: Strategic Foresight and Future Shaping
    • Digital Transformation Assessment
    • Culture Committed to Excellence
    • Deployment of Best Management Practices
    • Performance Excellence: Unlock the Lockdown
    • Post Lockdown: How to survive?
    • Performance Excellence and Our Covid-19 Global Leadership Crisis

    About GBN: The Global Benchmarking Network (GBN) is an alliance of leading benchmarking centres worldwide who share a common vision and mission. Current Membership comprises 29 benchmarking centres which represent more than 30,000 businesses and government agencies.

    The GBN was founded in November 1994 by representatives from benchmarking centres in Germany, Italy, Sweden, the United Kingdom and the United States. The GBN is a non-profit organization. It has a Chairman, a Vice Chairman and a Secretary General. The GBN comprises benchmarking centres in the following countries: Australia, Canada, China, Germany, India, Iran, Ireland, Italy, Kazakhstan, Lithuania, Malaysia, Netherlands, New Zealand, Philippines, Sweden, Switzerland, UAE (Abu Dhabi, Dubai), UK and USA.

  5. Watch Dr Robin Mann’s Webinar on COER’s Research and Projects on Business Excellence and Benchmarking

    June 29, 2020 by BPIR.com Limited
    On 28th May 2020, the New Zealand Business Excellence Foundation (NZBEF) hosted a webinar with Dr Robin Mann, Head of the Centre for Organisational Excellence Research, Founder of TRADE and the BPIR.com, Chairman Global Benchmarking Network, and also NZBEF Board Member. In this one-hour webinar, Dr Robin covered different topics related to Business Excellence and Benchmarking in New Zealand and worldwide.

    Webinar topics:

    • 00:00 NZBEF introduction
    • 3:53 Excellence Without Boarders: Exploring how business excellence frameworks are promoted and used globally
    • 13:54 An Exploration of the organisational excellence architecture required to support an award-winning business excellence journey
    • 16:00 How to build a positive workplace culture in economies recovering from COVID-19
    • 18:20 Sharing best practices – BPIR.com
    • 21:09 International Best Practice Competition
    • 22:12 Business Excellence / Productivity frameworks are the ultimate productivity tool
    • 29:10 TRADE Best Practice Benchmarking Methodology
    • 23:27 Dubai We Learn – Excellence Makers initiative
    • 39:04 Dubai We Learn – Managing and Recovering from the COVID-19 Pandemic
    • 46:48 Example of a 7 Star Best Practice Benchmarking project
    • 52:19 Q & A

    You can also listen to the audio-only version of the webinar from here

    Further information:
    If you would like to study for a PhD at COER click here

    For information on the international best practice competition click here – dates for the next competition will be provided soon…

    To read our latest Dubai We Learn book of benchmarking success stories click here

    To read Dubai We Learn’s report on Managing and Recovering from the COVID-19 Pandemic click here

    To read a BPIR.com Best Practice Report click here

    To support COER/BPIR’s research please consider becoming a BPIR member, join here

    If interested in TRADE Best Practice Benchmarking or Training or for further information about COER contact Dr Robin Mann at r.s.mann@massey.ac.nz