Greetings to our members,
Click here to read the Benchmark Memo
This month’s content includes:
- Employee Interviewing best practice report.
- Look Who’s Using Baldrige: A Focus on Southeast Asia.
- Cisco Systems, United States: Social Networking Builds customer loyalty.
- Organisational culture impacted by quality measures.
- 2nd International Best Practice Competition.
Best Regards,
Neil Crawford
BPIR.com