Greetings to our members,

Read our Standard Benchmark Memo (for all members) or our SPRING Singapore Benchmarking Memo (for members from Singapore)

This month’s content includes:

1. Premium Best Practice Report – Social Media
2. Health Care Best Practices
3. Featured Case Study – University of Detroit Mercy
4. BPIR Tip of the Month – Journals and Publications

Best Regards,

Neil Crawford
BPIR.com