1. What is Unified Communications (UC)?

    May 18, 2012 by admin
    Unified communications (UC) systems integrate disparate networks, devices, and business processes.UC allows users to send messages on one medium and to receive responses on another one. For example a voicemail message could be accessed via e-mail or a cell phone. If the sender was currently online according to the “presence information” and currently accepting calls, a response could be sent immediately using text chat or a video call. Alternatively it could be responded to using a non real-time message to be accessed using a variety of media.

    In the following clip Joe Schurman, founder and CEO of Evangelyze Communications, is interviewed by Russ Cappers on the Business Makers Show. Joe simply and clearly explains what Unified Communications (UC) is, he also highlights fascinating innovations in communications and collaboration technologies.



  2. Foundation Approves Baldrige Funding Through 2015

    May 8, 2012 by admin
    The Foundation for the Malcolm Baldrige National Quality Award, Inc., has committed funds to sustain the Baldrige Performance Excellence Program (BPEP) through fiscal year 2015. The funding is further evidence of the foundation’s commitment to the long-term viability of Baldrige.

    The Baldrige Award was established to promote the awareness of performance excellence as an important element in competitiveness. Therefore, development and continuity of Baldrige Performance Excellence Program (BPEP) will help to enhance competitiveness of U.S. businesses.

    A recent study by the National Institute of Standards and Technology (NIST) indicated that for every $1 spent to implement the programme the economy will get $820 in form of social value. Which means that the benefit of Baldrige Performance Excellence Program is not limited to award applicants. The society gets benefit from Baldrige in other forms such as better customer satisfaction with higher-quality products, and economy resources saved by using the Baldrige Criteria.

    For additional information about funding approval, read the complete announcement.


  3. Benchmark Memo – May 2012

    May 1, 2012 by ahmed

    Greetings to our members,

    Click here to read the Benchmark Memo

    This month’s content includes:

    1. Corporate governance best practice report.
    2. What is governance?
    3. Corporate governance – board learns serious lessons.
    4. Corporate Governance, risk management, and compliance systems.

    Best Regards,


    Neil Crawford