Keyword Searches

November 23, 2009 by
The strength of the BPIR.com is found in its vast amount of content in the form of research and case studies, and the fact that it is all accessible by keyword searches. To do a keyword search simply type your keyword into the "search site" box at the top right of the BPIR.com Home Page. Note if you perform this search from the non-members area you will only find information in the non-members area – to see the power of this search it needs to be done in the member's area.

The value of doing a keyword search is evidenced by a recent request from a member who needed assistance in finding information on "Best Practices in ATTENDANCE MANAGEMENT." We had a look using the keyword search feature. We searched "Absence", "Absenteeism", "Attendance", and "Employee Absence" and were able to respond with:

Keyword: Attendance
Measures (2)
Tools & Techniques (5)
Case Studies (12)
Research Studies (7)
See screenshot of search results

Keyword: Absence
Measures (6)
Tools & Techniques (10)
Case Studies (16)
Research Studies (13)
See screenshot of search results

Keyword: Absenteeism
Measures (8)
Tools & Techniques (10)
Case Studies (9)
Research Studies (26)
See screenshot of search results

Keywords: Employee Absence
Measures (6)
Tools & Techniques (7)
Case Studies (11)
Research Studies (10)
See screenshot of search results

Some of these may be duplicates. None specifically address "Best Practices in Attendance Management", but best practices can be drawn from the Case Studies and Research Studies. For example things like Employee Engagement, Work/Life Balance, Wellness Programmes, Reward and Recognition programmes, Job Sharing are all reported as being useful in reducing absenteeism (improving attendance)

Here are a couple of the 10 Research Studies that came up in a keyword search "employee absence".

Absence control and unscheduled absences

This snippet and its associated article provide evidence of the use of absence control programmes. In a 2004 CCH absence survey employers reported that 60% of unscheduled absences were for reasons other than physical illness. Reasons given for absences included: family issues (21%), personal needs (20%), employees` entitlement mentality (14%), stress (5%).

Respondents ranked absence control programmes on a 1-5 scale in order of effectiveness as:
1) Paid leave banks (also known as paid time-off programmes) 3.9 (used by
21%). These programmes provide employees with a bank of hours to be used for various purposes instead of traditional separate accounts for sick, vacation, and personal time;
2) No-fault systems 3.7 (used by 31%). This programme limits the number of unscheduled absences allowed, regardless of circumstances, and take specific
disciplinary actions if that number is exceeded;
3) Disciplinary action (most popular and used by 88%) 3.5;
4) Buy-back programmes 3.4 (used by 17%). In these programmes employees are compensated for the allotted time off that they don`t use;
5) Yearly review process 3.2 (used by 58%);
6) Personal recognition programmes 3.10 (used by 33%);
7) Bonus programmes 3.10.
Article R6299

Work / Life Balance Initiatives impact on absenteeism

This snippet and its associated article discuss the impact of Work / Life Balance Initiatives on absenteeism. In a 2004 CCH absence survey employers reported they had an average of 3.4 work-life programmes in operation and those organisations reported as having better morale offered a greater number of initiatives than those with fair to poor morale. Respondents also ranked, on a 1-5 scale, the work-life balance initiatives used that best reduced unplanned absences. These were reported in order of effectiveness

as:
1) Flexible scheduling 3.8 (used by 66% of respondents);
2) Compressed work week 3.8 (used by 28% of respondents);
3) Leave for school functions 3.6 (used by 24% of respondents);
4) On-site health services 3.6 (used by 23% of respondents);
5) Job sharing 3.5 (used by 25% of respondents);
6) Telecommuting 3.5 (used by 20% of respondents);
7) employee assistance program 3.0 (used by 73% of respondents);
8) Work-life seminars 3.0 (used by 15% of respondents);
9) Wellness programs 3.9 (used by 41% of respondents);
10) Child care referral programs 2.8 (used by 14% of respondents)
Article R6299

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Kevin McKenna
BPIR

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