1. 3rd International Best practice Competition – 2nd call for entries

    August 22, 2014 by ahmed


    After two successful years of the International Best practice Competition, the details of the next competition has just been announced. The 3rd International Best Practice Competition will be held on the 25th of November 2014 at the Abu Dhabi Chamber of Commerce.

    Entries are expected from all around the world… the winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).

    The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

    Have a think about what your organization does well, and submit your entry by 29 September. If successful you will be asked to share your best practice in an 8 minute presentation. Winners will receive widespread media coverage.

    From the feedback of previous years we are expecting much more participation this year, which makes this event a great learning experience. For more information about the competition visit the competition website BestPracticeCompetition.com

  2. 3rd Global Benchmarking Award – 2nd call for entries

    by ahmed


    Benchmarking is defined as: the search for industry best practices that lead to superior performance. Benchmarking is not just about finding a best practice by some means, the methodology of benchmarking (or approach, strategy, framework or whatever called) plays crucial role in defining the end results, i.e. the best practice which leads to superior performance.

    For an organisations that wants to achieve “industry best practice” it should consider using a Formal Benchmarking approach using a benchmarking methodology (such as the TRADE methodology) combined with the use of Informal Benchmarking which can involve more people in the change process but is less rigorous.

    The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 with the winner being Watson Real Estate (New Zealand). In 2013 the winner was the Knowledge and Human Development Authority (United Arab Emirates). For videos on these award winning organisations go to www.globalbenchmarkingaward.com.

    The 3rd Global Benchmarking Award will be held at the 9th International Benchmarking Conference, 3/4 December 2014, Orlando, Florida.

    The closing date for entries is the 29th of September 2014, for more information about the award visit the official award website.

  3. EFQM Award 2014

    August 5, 2014 by nick.halley

    The EFQM Excellence Award 2014 Nominees

    This year’s Nominees are (listed in alphabetical order):

    BMW AG Werk Regensburg

    Plant Regensburg has been manufacturing vehicles for BMW AG since 1986. In 2013, 295,417 vehicles (daily production output: 1,100 units) made in Regensburg were delivered to customers all over the world. So Plant Regensburg is the third largest plant in the BMW Group production network. Products include BMW series 1, series 3 (Sedan), series 4 (convertible), M3 Sedan, M4 convertible, Z4.

    BOSCH Tecnologie Diesel e Sistemi Frenanti S.p.A.

    BarP is an operational unit of the Diesel Systems Division which is part of the Automotive Technology Business Sector of the Bosch Group. BarP produces Common Rail diesel fuel injection pumps. With nearly 1,700 associates and more than 240 million Euros sales, it is the largest Bosch entity in Italy and the biggest automotive plant in Apulia.

    Infineon Technologies Austria AG IFAT

    Infineon Technologies Austria is Infineon`s globally leading competence unit for power semiconductors. It draws on synergies in R&D expertise, manufacturing excellence and global business responsibility to drive the company`s success worldwide.

    One Vision Housing

    One Vision Housing is a Registered Provider of Social Housing with more than 11,500 homes across Sefton, Merseyside. It was formed in October 2006, following a successful stock transfer from Sefton Council and are a  not for profit organisation, regulated by the Homes and Communities Agency. One Vision Housing is part of the Sovini Group which was formed in December 2011 and also includes Pine Court Housing Association, Sovini Property Services and Teroma (trade supplies).

    Pompes Grundfos SAS

    Pompes GRUNDFOS SAS France (internally designated as PGF) is one of Grundfos fifteen production companies. Established in 1972 and located in Longeville-lès-Saint-Avold in Moselle, PGF is the result of the commitment to internationalisation and development of the Group outside Denmark. The key sectors of PGF are the customisation, manufacturing and distribution of circulators and pump systems.

    REGTSA – Recaudacion y Gestion Tributaria de Salamanca

    REGTSA is an Autonomous Body attached to the Province Council (Diputación Provincial) of Salamanca (Spain), established in 1992 with the purpose of providing tax management and collection services to the municipalities in the province. It started up on 1st January 1993, with the secondment of the staff of the former Provincial Tax Collection Service.

    Siemens Motion Control, Congleton

    Siemens Congleton, based in Cheshire UK, is an operational manufacturing unit within the Drive Technologies division (DT) which is a part of the Industry sector. DT comprises several business units with 45 factories worldwide. Siemens Congleton is a contract manufacturer for the Motion Control business unit (MC) within DT, supplying over 1.2 million electrical devices, including 500,000 variable speed drives (known as Inverters), to Siemens MC and is 1 of 9 global MC manufacturing facilities.

    The Cedar Foundation

    The Cedar Foundation (Cedar) is a leading voluntary organisation in Northern Ireland focusing on inclusion for people with disabilities. Cedar is a service provider and their purpose is summarised in their Vision and Mission statements. The Vision is a society accessible to all. The Mission is to provide exceptional services that support children and adults with disabilities to participate in all aspects of community life.

    Join us at the EFQM Excellence Award ceremony on the 20th of October in the Autoworld museum, Brussels. Click here for more information on the EFQM Forum and the Celebration Dinner.

  4. Innovative Enterprises – International Study Mission 6-10 October, Australia

    July 4, 2014 by ahmed

    The Global Benchmarking Network (GBN) is very excited about launching their 1st GBN Study Mission to learn best practices of Innovative Organisations in Australia from 6-10 October, 2014.

    This Study Mission promises to encapsulate every dimension that best practice benchmarking represents whilst offering excellent learning, networking and cultural opportunities in a “total experience” that should not be missed.

    What are the benefits and how do I get to know more about this Study Mission?

    Go directly to: http://www.benchmarkingpartnerships.com.au/w_StudyMissionGBNAustralia.pdf

    Reflect on all the learning outcomes/ benefits and take away’s, then simply, click on the ‘expression of interest’ URL,http://www.benchmarkingpartnerships.com.au/w_StudyMission2014_Reg.htm enter your details and click ‘SUBMIT’ your expression of interest at the bottom of this form with NO obligation. Important: Your interest will enable you to be ‘front and centre’ to formally register while seats are available when we come back to you with more details once the program is finalised with all speakers and hosts in a structured 5 day program. When completing the form please indicate in the box provided that it was COER or BPIR.com that first made you aware of the Study Mission.

    What and who will we see and experience?

    • The Commonwealth Scientific and Industrial Research Organisation (CSIRO) is Australia’s national science and industrial research agency. It was founded in 1926 and employs approximately 6,600 staff. The primary roles of CSIRO is to meet the objectives set by the Australian Federal Government, being to find new ways benefit the Australian community and the economic and social performance of industry through research and development. A specialist SME Engagement Centre operates to undertake applied R&D and transfer this intellectual property to the SME client by placing the researcher inside the business. As at April 2014, over 100 of these Researchers in Business projects have been completed, generating wealth for SMEs and new jobs for the national interest. The CSIRO won the 2013 Australian Business Award – Innovation.


    • AMP, a leading independent wealth management company in Australia and New Zealand which has helped people and organisations build financial security since 1849 is engaged in growing corporate cultures of innovation and talent development. At this organisation you will experience AMP’s Innovation Journey and the Amplify programme as power catalyst for change and culture. See website. www.amplifyfestival.com.au. You will also learn how AMP transitions from Product-Centricity to Customer-Centricity. AMP will also share their  AMP Centre of Excellence in Human-Centred Design and AMP’s business transformation journey from senior executives and process owners


    • LeasePlan, a recognised previous Australian Business Excellence winner, has been on a continuous improvement journey over many years, this culture is now underpinned by making concrete the key skills of critical collaboration, critical thinking and critical communication. This continuous improvement application is innovative in many areas and recognised with LeasePlan’s collaborative LEAN thinking and problem solving process term ‘A3’as the heartbeat and quality catalyst of LeasePlan’s change process for continuous improvement. The role of A3 in LeasePlan’s Continuous Improvement change process deals with the problem background/current situation, goals and target condition/root cause analysis, collaboration and cost benefit analysis. Their self managed project team process forces structured thinking and quick communication through well integrated tools,  diagrams and simple graphics contributing to deeper understanding of any problem, its root cause and best value solution.


    • South East Water Ltd, a previous Gold Business Excellence award winning organisation.  South East Water is committed to innovative research and development of new markets, new ideas, emerging needs and total customer value and experience, specifically they will share their innovative research process as well as how they invest in new technologies ahead of the market such as digital metering, and self serve customer interfacing and reporting. South East Water has been an industry leader in Customer Service over the last 2 decades with several industry awards and recognised by Benchmarking Partnerships from detailed benchmark and comparative analysis to be in the top 3% of all Australian Contact Centres across 140 leading contact centres in the Asia Pacific region. A tour and dialogue with Contact Centre leaders and staff noting the people, culture, environment, performance boards etc is a must on this Mission.


    • CISCO,They won the international McKinsey award for Innovation. The Operations Manager and Chief of Staff of CISCO, a major global technical organisation’s Services Innovation Excellence Center will be sharing with us in Melbourne his experiences even though his Innovation Centre is in San Jose California. CISCO will share their Innovation strategies, tools and insights with you.


    • A major telecommunication organisation is considering hosting with its ‘Innovation Hub’ centre and/or Internal consulting unit, both very innovative in nature is seriously considering to host and present.


    • We are also in discussions with a global technological product manufacturer, an innovative Leadership Development government agency and others to share including an Australian agency innovative initiative that offers comprehensive, confidential advice and support to eligible Australian small and medium businesses to help them transform and reach their full potential.

  5. The 26th Qimpro Convention – deadline 15 June

    June 1, 2014 by ahmed

    For the first time, with the assistance of BPIR.com, Qimpro is opening up its competition for cross-functional project teams to organisations outside of India. The deadline for applications is 15 June 2014 so get your applications together asap!

    · QualTech Prize for Process Improvement

    · QualTech Prize for Process Innovation

    · QualTech Prize for Sustainability

    Each of the three Prizes will be awarded in the Manufacturing and Services categories. Apart from traditional discrete and continuous process industries, Manufacturing also includes power generation, mining, and construction. Similarly, in the case of Services, apart from BFSI, hotels, airlines, IT/ITES, retail, and communication, it also includes power distribution, and hospitals.

    In 2013, the convention attracted 92 project entries.

    In 2014, the 26th competition cycle, aims to attract many more project entries from India and neighboring countries.

    Does your company have project teams in middle management that are breaking new ground in Improvement, Innovation, and Sustainability?

    Register your team projects for the 26th Qimpro Convention and vie for supremacy against our loyal participants such as: Titan, Aditya Birla Group, Godrej & Boyce, Vedanta Group, Reliance Industries, HDFC Bank, ICICI Bank, Kotak Mahindra Bank, YES Bank, Max Life and ICICI Prudential.

    Come and showcase how your company is changing the game.