1. Business Transformation and Operational Excellence World Summit

    October 29, 2017 by ahmed



    3 Fantastic Giveaways from Business Transformation & Operational Excellence Insights

    If you had to choose one area of your business to improve on by December, which area would it be? Your Customer Experience? Your Leadership Team? Maybe, like many organizations recently, you’re looking to cultivate and nurture your Company Culture.

    For 7 days only, BTOES Insights, in partnership with TechTarget/SearchCIO, want to let you take your pick of 3 Amazing Giveaways, starting with a pack of 4 Premium White Papers.

    Download our 4 most popular White Papers from BTOES Insights now!

    #1: Get 4 Full White Papers

    This is our #1 best giveaway to date. Click here to fill in a one-time only form, and receive our 4 most popular Operational Excellence Resources of all time, including 1 x Ebook worth $49.95, 1 x White Paper, and 2 x Guides:

    • WHITE PAPER: Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence
    • EBOOK: Intelligent BPM Systems – Impact and Opportunity – RRP $49.95
    • GUIDE: The Lean 5S Guide – Learning the Principles of the 5S/6S philosophy
    • GUIDE: 8 Principles to Achieve Operational Excellence

    #2: Get 5 Full Length Video Sessions on Culture Transformation

    We’re giving away 5 sets of Video Presentations AND Presentation slides on the topic of Enterprise-wide Culture Transformation. These full-length presentations come with their decks to use as your own Culture Transformation learning resource, from a variety of industries:

    • Daymond Cox, Ingersoll Rand: Transforming the Culture: Create a Lean and Continuous Improvement Culture in your Existing Business
    • Gary Peterson, O.C. Tanner: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy
    • Zac Jacobson, Ebay: Debunking Myths: How Operational Excellence Fosters Innovation and Agility
    • Joseph Spadaford, ComputerShare: Driving Change from Crisis Through Transformation
    • Beth Schmidt, Mutual of Omaha: The Critical Role of Culture in Strategy Execution

    #3: Get 35% off registration to the Business Transformation & Operational Excellence World Summit

    As partners of BPIR & COER, we want to give the community the exclusive offer of 35% off registration to the Business Transformation & Operational Excellence World Summit (BTOES18), March 12-16, 2018, Orlando, FL.

    Register for BTOES18 with the code BPIR by Midnight, September 29, to claim this discount.

    View the BTOES18 Agenda Now

    What will you learn at BTOES18?

    • Work with global continuous improvement leaders with an eye to the future and solving real life Operational Excellence challenges – take hold of new ideas to bring back to your organisation.
    • Discover how to accelerate your continuous improvement programme through merging Operational Excellence with Digital Transformation and Business Innovation.
    • Learn from others’ continuous improvement journeys, successes and failures, as industry leaders present case studies on how they achieved their goals.
    • Improve your own business processes, culture and customer satisfaction through technology and innovation with step-by-step success stories.
    • Receive in-depth guidance on how Operational Excellence creates top line growth, with a holistic view from strategy to execution.
    The Business Transformation & Operational Excellence World Summit & Industry Awards
     
    The Largest Scale, The Best THinkers, The Most Engaging Event.

  2. The 11th International Benchmarking Conference

    October 1, 2017 by ahmed

    BPC02

    The 11th International Benchmarking Conference (combined with the APQO’s International Quality Conference), Okada Manila, Metro Manila, Philippines, 22-25th October, 2017.

    The event will take place in the recently opened Okada Resorts World, One main topic will be benchmarking in the context of digitalization. Other topics are Evolution of Benchmarking, Future Manufacturing in a Digital World, Benchmarking to Drive Sustainability.

    For details please see the conference homepage. We are looking forward to see you there!

     


  3. Announcing our partnership with the Business Transformation & Operational Excellence World Summit

    September 21, 2017 by ahmed

    BPIR COER Image for Listing

    The BPIR.com is proud to present our community with the exclusive offer of 45% off registration to the Business Transformation & Operational Excellence World Summit (BTOES18), March 12-16, 2018, Orlando, FL.Register for BTOES18 with the code BPIR by Midnight, September 29, to claim this discount.

    Register Now

    Just a few speakers already confirmed include:

      • Mishu Rahman, Senior Portfolio Director, Innovation & Digital Programs, White House Office of Management & Budget, Office of the President
      • Al Faber, CEO & President, Baldrige Foundation
      • Marina Kong, Global UX and Creative Director of Digital Customer Experience, HP
      • Dr. Morphis Tsalikidis, Regional Operational Excellence and Business Transformation Executive Director, AXA
      • Lisa Norcross, SVP and Head of the Center of Operational Excellence, E.ON
      • Akin Akintola, Head of Global Innovation Networks, Nokia
      • Loren Bishop, Director of the Lean Management Office, State Street
      • Ricardo Estok Enterprise Principle Leader, Global Manufacturing Operations & Council, Johnson Controls, Inc.
      • Hiren Kotak, Vice President, Senior Business Manager, Capital One
      • Michael Wilson, Head of Business Assurance & Improvement, BAE Systems

    Read More


  4. The 6th International ISO 31000 Risk Management Conference

    August 14, 2017 by ahmed

    The 6th International Conference on the ISO 31000 Risk Management Standard will be held in Dubai on 24-25 September 2017. One of the presenters will be BPIR.com’s long-time friend, Michael McLean from Australia.

    Michael’s paper abstract is shown in full below.

    Michael_McLean

    Abstract: Update on the 2017 ISO “Integrated USE of Management System Standards” revised Handbook by
    Speaker: Michael W McLean, FAICD, FIMC CMC, FAOQ, Juran Medallist, Shilkin Prize, Australia.

    ISO TC 176/WG 26 Taskforce 5 Convener for Integrated Use of Management System Standards HB Revision
    ISO TC 176/SC2 Working Group 26 Member for ISO 10005 Quality Plans Guidelines Revision
    Ai Group Members’ Delegate to Standards Australia for:
    QR-008 Quality Committee ISO 9000/9001:2015, AS/NZS 9000/1:2016
    QR-008 Quality Committee WG Lead HB-139 ‘A process approach for integrating management systems’
    SAI Global Whitepaper Author for Embedding Risk-Based Thinking: ISO 9001 Set (Includes GB 200, GB 201, GB 202, and GB 203-17).

    The ISO The Integrated Use of Management System Standards (IUMSS) Handbook (HB) published in 2008, has undergone and extensive revision 2016 by an ISO Task Force with Michael McLean, Australia as the Convenor. The Draft HB is before international ISO JCTG and National Committee Members for Comment for the last meeting in London 11/2017.

    The revision was a Project proposed by Standards Australia to ISO Geneva, Switzerland.  It recognised that many things had changed for organizations and for ISO too, as all ISO Management System Standards have been revised and standardized. They all have discipline-specific introduction, general directions for use, terminologies, texts for clauses and requirements. These provide organizations the opportunity to build single and integrated management system documented information, that supports the Context of the Organization and more specifically, its Business Processes.

    The overarching problem faced by those seeking guidance from management system standards produced by ISO, was how to integrate such as ISO 9001, 14001, 22001, 27001, 50001, 55001, 45001.2:2017 MSS. It was also recognized ISO 10000 series guidelines, ISO 9004 and business excellence models, such as Dubai Quality Award, Baldrige USA, EFQM and Operational Excellence are in use along with non-ISO MSS.

    The 2017 IUMSS HB has taken the ISO Annex SL 9.1 as a construct and common requirement for all such based MSS Writers to enable organizations seeking certification to single or multiple standards to “integrate requirements within the organizations business processes”.

    The IUMSS 2017 HB has been developed with a Task Force meeting in six National Standard offices and Company Host cities in Argentina, Australia, Ireland, Switzerland, UK, USA. It included a baking and food ingredients factory tour, an ISO Communique of the revision progress and an international IUMSS Survey which has received over 100 responses and Conference Participants can still participate https://www.surveymonkey.com/r/2YPJHMD

    Over 15 international Case Studies from SMEs to larger multi-site businesses and uses a case study of “Jim the Baker” as the bakery grows and sustains the business with the benefits ISO and non-ISO MSS, provide guidance and if needed, requirements for conformance and certification.

    Organization management will see and hear of complementary approaches and ISO Handbook IUMSSS case studies that demonstrate how they can:

    • Plan, lead, and resource their Integrated Management System plan and transition for ISO and non-ISO MSS by the use of a multiple horizon implementation plan,
    • Support and evaluate their organization’s IMS performance across industry contexts,
    • Continually Improve their IMS and reduce MSS conformance costs by over 30%,
    • Build an integrated management system by the its business processes to suit the organizations context, their Lean/CI/Six Sigma process improvement programs and
    • Utilise ISO 31000 and ISO 31010 RM Guidelines and Techniques to build Risk Based Thinking in the organization as it meets it risks and opportunities.

  5. TRADE best practice benchmarking workshops

    July 19, 2017 by admin

    Upcoming workshops in 2017

    • Sept 10 – 12: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme). To register contact, Ms. Maha Ahmad email: maha.ahmad@tec.gov.ae
    All finalists of the GBN’s Global Benchmarking Award in 2014 were users of the TRADE Best Practice Benchmarking Methodology – the methodology developed by the Centre for Organisational Excellence Research (COER). The winner was the Consumer Credit Risk Management Department, OCBC Bank, Singapore. The award recognizes organisations that show how benchmarking (comparing and learning from others) is an integral part of their improvement and innovation drive. For further information on the award and OCBC’s approach click here.

    To organise a public TRADE workshop in your country or an In-house Workshop contact the trainer and founder of TRADE, Dr Robin Mann, r.s.mann@massey.ac.nz. Click here for more information on TRADE and its certification scheme.

    Past workshops in 2017

    • Mar 26 – 28: Benchmarking for Excellence, Dubai
    • Apr 11 – 13: Benchmarking for Excellence, Dubai
    • Apr 16 – 18: Benchmarking for Excellence, Dubai
    • Apr 25 – 26: Benchmarking for Excellence, India

    Past workshops in 2016

    • Jan 19 – 21: Benchmarking for Excellence, Dubai
    • Apr 14 – 15: Benchmarking for Excellence, Singapore (more info)
    • Apr 26 – 28: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme). To register contact, Ms. Maha Ahmad email: maha.ahmad@tec.gov.ae
    • May 16 – 19: Benchmarking for Excellence in the Public Sector, Pasig City or Tagaytay City, Philippines. To register contact, Melanie Mercader, mercaderm@dap.edu.ph
    • Dec 12 – 14: Benchmarking for Excellence, Philippines

    Past workshops in 2015

    • Mar 26 – 27: Benchmarking for Excellence, Singapore (more info)
    • Apr 22 – 23: Benchmarking for Excellence, Dubai – UAE (more info)
    • Apr 29 – 30: Benchmarking for Excellence, Muscat – Oman (more info)
    • Jun 1 – 2: Benchmarking for Excellence, Dubai
    • Sept 7 – 9: TRADE Best Practice Benchmarking (Dubai We Learn), Dubai. (For Dubai government entities only as part of the Dubai Government Excellence Programme). To register contact, Ms. Maha Ahmad email: maha.ahmad@tec.gov.ae
    • Sept 14 – 16: Benchmarking for Excellence, Manila, Philippines. To register contact, Melanie Mercader, mercaderm@dap.edu.ph
    • Sept 21 – 23: Benchmarking for Excellence, Tagatay, Philippines. To register contact Melanie Mercader, mercaderm@dap.edu.ph
    • Sept 28 – 29: Benchmarking for Excellence, Singapore (more info)
    • Dec 1 – 3: Benchmarking for Excellence, Manila, Philippines. To register contact, Melanie Mercader, mercaderm@dap.edu.ph

    Past workshops in 2014

    • March 26 – 27: Benchmarking for Excellence, Dubai (more info)
    • April 24 – 25: Benchmarking for Excellence, Singapore (more info)
    • April 28 – 29: Benchmarking for Excellence, Subang – Malaysia (more info)
    • Aug 12 – 13: Benchmarking for Excellence, Wellington – New Zealand (more info)
    • Sept 24 – 25: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • Oct 8 – 9: Benchmarking for Excellence, Tehran – Iran (more info)
    • Oct 20 – 21: Benchmarking for Excellence, Dubai – UAE (more info)
    • Oct 22 – 23: Benchmarking for Excellence, Kuala Lumpur, Malaysia (more info)
    • Nov 20 – 21: Benchmarking for Excellence, Singapore (more info)

    Past workshops in 2013

    • March 7 – 8: Benchmarking for Excellence, Singapore (more info)
    • March 19 – 20: Benchmarking for Excellence, Penang – Malaysia (more info)
    • May 30 – 31: Benchmarking for Excellence, Singapore (more info)
    • September 25 – 26: Benchmarking for Excellence, Dubai – UAE (more info)
    • September 29 – 1 October: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • October 9 – 10: Benchmarking for Excellence, Dubai – UAE  (more info)
    • October 23 – 24: Benchmarking for Excellence, Kuala Lumpur – Malaysia  (more info)
    • November 18 – 19: Benchmarking for Excellence, Singapore (more info)
    • November 21 – 22: Benchmarking for Excellence, Wellington – New Zealand (more info) (Registration form)


    Past workshops in 2012

    • January 10 – 11: Benchmarking for Excellence, Qatar (Workshop in Arabic)
    • March 1 – 2: Benchmarking for Excellence, Singapore (more info)
    • March 14 – 15: TRADE Benchmarking Training, London – UK (more info)
    • March 20 – 21: TRADE Benchmarking Training, London – UK (more info)
    • March 27 – 28: Benchmarking for Excellence, Philippines (more info)
    • October 4 – 5: Benchmarking for Excellence, Singapore (more info)
    • December 3 – 4: Benchmarking for Excellence, Auckland – New Zealand (more info)

    Past workshops in 2011

    • Jan 10 – 11: Benchmarking for Excellence, Tehran – Iran
    • Jan 13 – 14, 2011: Benchmarking for Excellence, Singapore (more info)
    • Jan 17: Introduction to Benchmarking Using ‘T.R.A.D.E’ Methodology, Singapore (more info)
    • Feb 13 – 14: Benchmarking for Excellence, Abu Dhabi, UAE (more info)
    • Feb 20 – 22: Benchmarking for Excellence, Kuwait (more info)
    • Feb 28 – 1 Mar, 2011: Benchmarking for Excellence, Singapore (more info)
    • Mar 30 – 31: Benchmarking for Excellence, Wellington – New Zealand (more info)
    • May 8 – 10, 2011: Certified Benchmarking Training, Abu Dhabi, UAE (More Info)
    • May 11 – 12, 2011: Certified Benchmarking Training, Dubai, UAE (More Info)
    • June 27 – 29: Benchmarking for Excellence, Bahrain (more info)
    • July 7 – 8: Benchmarking for Excellence, Mumbai (more info)
    • July 19 – 21: Benchmarking for Excellence, Kuala Lumpur (more info)
    • July 28 – 29: Benchmarking for Excellence, Singapore (more info)
    • August 30 – 31: Benchmarking for Excellence, Wellington (more info)
    • September 28 – 30: Benchmarking for Excellence, Kuala Lumpur
    • October 13 – 14: Benchmarking for Excellence, Singapore
    • November 27 – 29: Benchmarking for Excellence, Abu Dhabi – UAE (more info)
    • December 6 – 8: Benchmarking for Excellence, Kuwait (more info)

    Past workshops in 2010

    • Apr 15 -16: Professional Benchmarking, Glasgow – UK (more info)
    • Apr 21 -22: Professional Benchmarking, London – UK (more info)
    • May 2 – 3: Professional Benchmarking – Bahrain (more info)
    • May 13 – 14: Benchmarking for Excellence, Singapore (more info)
    • May 18 – 20: Benchmarking for Excellence, Kuwait (more info)
    • Jun 7 – 8: Benchmarking for Excellence, Abu Dhabi, UAE (more info)
    • Aug 17 – 18: Benchmarking for Excellence, Auckland, New Zealand
    • Sep 16 – 17: Benchmarking for Excellence, Singapore (more info)
    • Nov 30 -1 Dec: Professional Benchmarking, London – UK (more info)
    • September 17 – 18: Benchmarking for Excellence, Kuala Lumpur – Malaysia  (more info)