1. Reserve these dates – The Global Organisational Excellence Congress, 10-12 December 2018, Abu Dhabi, UAE

    March 1, 2018 by ahmed

    Abu Dhabi 2018

    Posted by Dr Robin Mann, CEO, COER Limited and BPIR.com

    Start planning now to attend the Global Organisational Excellence Congress

    This is going to be an event that gets you excited with a big WOW!

    The Abu Dhabi International Centre for Organisational Excellence of the Abu Dhabi Chamber of Commerce & Industry has brought together a number of prestigious international conferences/events into one major event.

    The Congress brings together:

    24th Asia Pacific Quality Organisation International Conference

    • ACE Team Awards Competition 2018
    • 18th Global Performance Excellence Award

    12th International Benchmarking Conference

    • 6th Global Benchmarking Awards

    6th International Best Practice Competition

    • 2nd Organisation-wide Innovation Award

    Sheikh Khalifa Excellence Award’s Best Practice Sharing Conference

    With a theme of “The road towards excellence in organisational performance & nation building” the Congress will explore what is excellence in today’s fast paced and ever changing business world and how organisations and nations can move towards, achieve and sustain excellence.

    This won’t be an ordinary conference – it will be extraordinary – encouraging considerable networking and sharing of best practices. Competitions such as the ACE Team Awards Competition, Global Benchmarking Awards, International Best Practice Competition and Organisation-wide Innovation Award provide opportunities for organisations to showcase their best practices and learn from each other.

    The Asian Pacific Quality Organisation and Global Benchmarking Network represent more than 40 countries worldwide and bring with them a wealth of experience and knowledge on how quality is a building block for excellence and how benchmarking through the search and adoption of best practices leads to excellence.

    It is appropriate that the Congress is held in Abu Dhabi, United Arab Emirates. The UAE has invested heavily in learning about and applying excellence both in the private and public sector. Excellence models such as EFQM Excellence Model and the 4th Generation of Excellence Model are used extensively for assessing excellence and guiding improvement initiatives. This has led to dramatic improvements in the business environment and society as a whole with the UAE becoming one of the most favoured destinations for business and tourism in the world. The Congress will support the UAE on its journey to excellence whilst showcasing its significant achievements and leadership in many areas to the rest of the world.

    Within the next month a website on the Congress will be up and running. In the meantime if you have any questions on the conference please email me, Dr Robin Mann at congress@coer.org.nz.

    COER are a co-organiser of the Congress, along with ADICOE from the Abu Dhabi Chamber of Commerce.

    Also, you can view here a short video that I made for an UAE audience where I announced the Congress. The video will give you an insight into the magnitude of the event.


  2. Business Transformation & Operational Excellence Key Challenges

    January 21, 2018 by ahmed

    Speed and the ability to adapt to changing market conditions are a significant challenge for business.

    The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change. These are driving force behind the every increasing need for Operational Excellence, especially for end-to-end Business Transformation, and rapid, agile, flexible solution offerings and execution.

    BTOES01

    New technologies and innovation acceleration are disrupting all traditional industries and markets. Start-ups no longer have major barriers to entry, computing powering is accelerating, and business models are being disrupted in just a few months, causing massive pressures on margins.

    Every change in the market affects how a company operates and performs, often dramatically. And these days, it is difficult to respond to one disruption before being thrown off course by the next one. Advanced technologies, increasing digitization such as AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.

    These digitalisation’s’ bring a quantum leap in productively improvement, but consequently leaders have to rethink their operations end to end, including how to incorporate digitalization activities along the whole value chain, e.g. use of big data in customer operations, or 3D printing technology in manufacturing.

    Teams will need to embrace a culture of operational excellence, reimagined operations every day, foster open communication and faster decision-making. Product development, procurement, supply chain management, production system design, and all manufacturing and services will need to be transformed. Operational Excellence professionals needs to adapt and actively embrace all these new technologies and the new business models they create to ensure the organization is always at the cutting edge of execution excellence.

    Whether its the need to keep up with new technologies, the pressures of implementing and sustaining a fully-fledged culture of Operational Excellence, or encouraging the allocation of resources and buy-in for Operational Excellence projects, it is clear that Operational Excellence practitioners are facing a period of incredible change and upheaval.

    Exceptionally savvy companies manage these changes by developing end-to-end global operating strategies that enable profitable growth that take charge of innovation execution and stay nimble enough to respond to rapidly changing condition. Strategies that embrace and thrive on the power of technology to drive innovation.

    Operational excellence is a key attribute of leading companies in any industry. Through the combination of the right business strategy, the right technology strategy, the right operating model, and the right execution path, companies ride out recessions more successfully and emerge from them more quickly, developing competitive advantage regardless of economic conditions.

    Operational Excellence Key Challenges

    • Rethinking operations end-to-end, incorporating digitalization / new advance technologies along the whole value chain.
    • Adapting and embracing new technologies and the new business models.
    • Cultural Transformation and creating a culture of Operational Excellence and Innovation.
    • Implementing effective Change Management programs.
    • Driving Corporate Culture Change and How to build and transform Organizational Culture.
    • Leadership Understanding, Buy-In, Support and Sponsorship from ALLLeaders is critical. Operational Excellence needs commitment; resources and this cannot be optional.
    • Sustaining a Continuous Improvement Culture (Key to this is Leadership Buy-In)
    • Achieving an Enterprise-Wide Operational Excellence Strategy
      End-to-end business transformation, with all departments’ processes working in unison at scale to aligned goals and priorities.
    • Keeping up with new technologies, relative value relevance, and the creation of new opportunities. AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.
    • Integrating New Advanced Technologies
    • Acquiring and managing start-ups
    • Changing Customer Demands & Channels
    • Building New Competitive Advantages.
    • Integrating CI methodologies personalized to the organization.
    • Ensuring initiatives are aligned with key strategic priorities, across the organization.
    • Failure to innovate fast enough.
    • Building a culture of innovation & agile mind-set.
    • Changing Workforce, Millennial Generation, Freelance Culture, & Open Innovation.
    • Customer Experience Excellence in a less high touch environment.
    • If you are looking to address these challenges, these will be addressed by the most progressive leaders in the industry at the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

    The agenda have been updated this week, below are some direct links.

    View Speakers

    View Agenda

    BTOES17 Highlights Video

    Prices go up on February 2nd, 2018, after that no more discounts.

    Register now and save up to $764

    Teams can obtain up to 50% off.

    View Team Discounts

    About BTOES18

    Forecasting 850+ leadership-level attendees, this summit is the largest gathering of progressive leadership-level executives within Business Transformation & Operational Excellence.

    With over 100 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, The Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

    Focused on the key trends and pressing issues that matter:

    • Cultural Transformation
    • Strategy Execution
    • Innovation Excellence
    • Customer Experience Excellence
    • Leadership
    • Agility
    • Business Transformation
    • Operational Excellence
    • Process Optimization

    Register (early bird discounts end soon)

    BTOES18 will help you design and delivery value-oriented operational excellence transformations and take an end-to-end approach to achieving excellence in strategy execution.

    You will take away practical lessons on how to gain measurable benefits that transcend cost cutting to deliver revenue growth through execution advantage and rigorous process execution across the enterprise to deliver certainty of outcomes.

    We look forward to welcoming you in March.


  3. Business Transformation and Operational Excellence World Summit

    December 3, 2017 by ahmed

     

    Business Transformation & Operational Excellence Insights Newsletter

    2017 Annual Survey Report: The Global State of Operational Excellence – Just Released.

    Early Release Report Giveaway: The Global State of Operational Excellence 2017

    As partners of BTOES insights, The Centre for Organizational Excellence Research are pleased to provide our readers with early release access to their 2017 Operational Excellence Industry Report.

    Download your complimentary copy of the most comprehensive survey report (40+ pages) conducted on the The Global State of Operational Excellence: Critical Challenges & Future Trends.

    Key findings this year include:

    • The #1 most pressing challenge faced by OpEx teams
    • The top industry thought-leaders leading by example
    • Your #1 measure of success for Operational Excellence
    • Why Operational Excellence is still gaining momentum in 2017
    • The Greatest Developments in OpEx over the past 5 years
    • Key Industry Drivers shaping Operational Excellence in 2017
    Get the Report Now

    P.S. Are you attending BTOES18?

    The Centre for Organizational Excellence Research is proud to present our community with the exclusive offer of 30% off registration to the Business Transformation & Operational Excellence World Summit (BTOES18), March 12-16, 2018, Orlando, FL.

    Register by February 2 with the code BPIR to save 30%!

     

     


  4. Business Transformation and Operational Excellence World Summit

    November 5, 2017 by ahmed

     

    3 Fantastic Giveaways from Business Transformation & Operational Excellence Insights

    Dear Subscriber,

    If you had to choose one area of your business to improve on by December, which area would it be? Your Customer Experience? Your Lean Skill Set? Maybe, like many organizations recently, you’re looking to cultivate and nurture your Company Culture.

    For 7 days only, BTOES Insights, in partnership with BPIR & The Center for Organizational Excellence Research, want to let you take your pick of 3 Amazing Giveaways, starting with a pack of 4 Premium White Papers.

    Download our 4 most popular White Papers from BTOES Insights now!

    #1: Get 4 OpEx White Papers

    This is our #1 best giveaway to date. Click here to fill in a one-time only form, and receive our 4 most popular Operational Excellence Resources of all time, including 1 x Ebook worth $49.95, 1 x OpEx White Paper, and 2 x Guides:

    • WHITE PAPER: Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence 
    • EBOOK: Intelligent BPM Systems – Impact and Opportunity – RRP $49.95
    • GUIDE: The Lean 5S Guide – Learning the Principles of the 5S/6S philosophy
    • GUIDE: 8 Principles to Achieve Operational Excellence

    #2: Get 5 Full Length Video Sessions on Culture Transformation

    We’re giving away 5 sets of Video Presentations AND Presentation slides on the topic of Culture Transformation. These full-length presentations come with their decks to use as your own Culture Transformation learning resource, from a variety of industries:

    • Daymond Cox, Ingersoll Rand: Transforming the Culture: Create a Lean and Continuous Improvement Culture in your Existing Business
    • Gary Peterson, O.C. Tanner: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy
    • Zac Jacobson, Ebay: Debunking Myths: How Operational Excellence Fosters Innovation and Agility
    • Joseph Spadaford, ComputerShare: Driving Change from Crisis Through Transformation
    • Beth Schmidt, Mutual of Omaha: The Critical Role of Culture in Strategy Execution

    #3: Get 45% off registration to the Business Transformation & Operational Excellence World Summit

    As partners of BPIR & COER, we want to give the community the exclusive offer of 45% off registration to the Business Transformation & Operational Excellence World Summit (BTOES18), March 12-16, 2018, Orlando, FL.

    Register for BTOES18 with the code BPIR by Midnight, September 29, to claim this discount.

    What will you learn at BTOES18?

    • Work with global continuous improvement leaders with an eye to the future and solving real life Operational Excellence challenges – take hold of new ideas to bring back to your organisation. 
    • Discover how to accelerate your continuous improvement programme through merging Operational Excellence with Digital Transformation and Business Innovation.
    • Learn from others’ continuous improvement journeys, successes and failures, as industry leaders present case studies on how they achieved their goals.
    • Improve your own business processes, culture and customer satisfaction through technology and innovation with step-by-step success stories.
    • Receive in-depth guidance on how Operational Excellence creates top line growth, with a holistic view from strategy to execution.
    The Business Transformation & Operational Excellence World Summit & Industry Awards
    The Largest Scale, The Best THinkers, The Most Engaging Event.

     

     


  5. Business Transformation and Operational Excellence World Summit

    October 29, 2017 by ahmed


    3 Fantastic Giveaways from Business Transformation & Operational Excellence Insights

    If you had to choose one area of your business to improve on by December, which area would it be? Your Customer Experience? Your Leadership Team? Maybe, like many organizations recently, you’re looking to cultivate and nurture your Company Culture.

    For 7 days only, BTOES Insights, in partnership with TechTarget/SearchCIO, want to let you take your pick of 3 Amazing Giveaways, starting with a pack of 4 Premium White Papers.

    Download our 4 most popular White Papers from BTOES Insights now!

    #1: Get 4 Full White Papers

    This is our #1 best giveaway to date. Click here to fill in a one-time only form, and receive our 4 most popular Operational Excellence Resources of all time, including 1 x Ebook worth $49.95, 1 x White Paper, and 2 x Guides:

    • WHITE PAPER: Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence
    • EBOOK: Intelligent BPM Systems – Impact and Opportunity – RRP $49.95
    • GUIDE: The Lean 5S Guide – Learning the Principles of the 5S/6S philosophy
    • GUIDE: 8 Principles to Achieve Operational Excellence

    #2: Get 5 Full Length Video Sessions on Culture Transformation

    We’re giving away 5 sets of Video Presentations AND Presentation slides on the topic of Enterprise-wide Culture Transformation. These full-length presentations come with their decks to use as your own Culture Transformation learning resource, from a variety of industries:

    • Daymond Cox, Ingersoll Rand: Transforming the Culture: Create a Lean and Continuous Improvement Culture in your Existing Business
    • Gary Peterson, O.C. Tanner: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy
    • Zac Jacobson, Ebay: Debunking Myths: How Operational Excellence Fosters Innovation and Agility
    • Joseph Spadaford, ComputerShare: Driving Change from Crisis Through Transformation
    • Beth Schmidt, Mutual of Omaha: The Critical Role of Culture in Strategy Execution

    #3: Get 35% off registration to the Business Transformation & Operational Excellence World Summit

    As partners of BPIR & COER, we want to give the community the exclusive offer of 35% off registration to the Business Transformation & Operational Excellence World Summit (BTOES18), March 12-16, 2018, Orlando, FL.

    Register for BTOES18 with the code BPIR by Midnight, September 29, to claim this discount.

    View the BTOES18 Agenda Now

    What will you learn at BTOES18?

    • Work with global continuous improvement leaders with an eye to the future and solving real life Operational Excellence challenges – take hold of new ideas to bring back to your organisation.
    • Discover how to accelerate your continuous improvement programme through merging Operational Excellence with Digital Transformation and Business Innovation.
    • Learn from others’ continuous improvement journeys, successes and failures, as industry leaders present case studies on how they achieved their goals.
    • Improve your own business processes, culture and customer satisfaction through technology and innovation with step-by-step success stories.
    • Receive in-depth guidance on how Operational Excellence creates top line growth, with a holistic view from strategy to execution.
    The Business Transformation & Operational Excellence World Summit & Industry Awards
     
    The Largest Scale, The Best THinkers, The Most Engaging Event.