1. 1st ASQ Canada Conference – 25/26th September 2017

    May 26, 2017 by ahmed

    ASQ_logo

    The first ASQ (American Society for Quality) Canada Conference will take place on September 25 & 26, 2017 in Ottawa at the Canada War Museum.The theme will be “A Confederation of Quality Professionals Working toward an Inclusive and Sustainable Canada”. It will focus on how we can work together to make a stronger and more resilient Canada by harnessing the knowledge, capability and talent of working Canadians.

    Some of the world’s leading experts and nations best professionals will share how organizations can use best management practices to create a culture committed to excellence and work collaboratively with others to create a high performing Canada.

    Keynote Speakers at the Conference

    DAWN RINGROSE
    Dawn Ringrose is Author of the Organizational Excellence Framework, a unique publication that integrates excellence models and provides implementation guidelines for the user. Her presentation will share the aggregate results of a current research project, the ‘First Global Assessment on the Current State of Organizational Excellence’, that was launched by the Organizational Excellence Technical Committee and endorsed by the Global Benchmarking Network and ISO TC 176.

    DAN CORBETT
    Dan Corbett is the former CEO of the National Quality Institute. His presentation will challenge that we are “back to the future” in Canada as other countries have developed and improved their national excellence models and expanded the elements to include services, the non-profit sectors and public sectors. He will speak about how these countries are moving ahead of Canada and leaving us once again in catch up mode.

    DR. TED MARRA
    Dr. Ted Marra is author of ‘The Wisdom Chronicles: Competing to Win’. He will speak about ‘Laying the Foundation for the Global Competitiveness of a Nation – A Visionary Perspective’. After 40 years of dealing with ‘leadership’ across 38 countries plus reviewing what ‘better practice’ have been able to accomplish, Ted will share his vision of what is required to truly be the best – the most globally competitive nation.

    ART DANIELS
    Art Daniels has 40 years’ experience in managing and developing institutions and human resources in the Canadian public service. As the Founder of the Institute for Citizen-Centered Service and advisor to national and international governments committed to reform, Art will share his experience with respect to ‘Putting Citizens First: Achieving Customer Focus and Lean Government’.

    JP GLADU
    JP Gladu is CEO of the Canadian Council for Aboriginal Business. He will speak about moving non-Aboriginal and Aboriginal business toward sustainable partnerships and shared economic prosperity. He will share how growing a strong and diverse Aboriginal economy is essential to the Canadian economy and how this can be achieved.

    DR. ROBIN MANN
    Dr. Robin Mann is Director of the Centre for Organizational Excellence Research and Chair of the Global Benchmarking Network. His presentation will share how benchmarking is a powerful method for breakthrough thinking, innovation and improvement and for delivering exceptional bottom-line results.

    DR. CRAIG DOWDEN
    Craig Dowden is Author of ‘The Science of Positive Leadership’ and will be speaking on ‘Civility Matters’. A respected thought leader, he has been popular across media outlets – Huffington Post (U.S.), Financial Post, Psychology Today, HR Professional, Canadian HR Reporter, Canadian Manager, Your Workplace, Canadian Government Executive, Institute of Professional Management, radio and television appearances.

    To register, please visit the website http://conference2017.asqottawa.ca


     

    ‘First Global Assessment on the Current State of Organizational Excellence’

    Interim results will be shared at the conference along with a special snapshot of Canada
    Leaders from organizations around the world are invited to participate in the 1st Global Assessment on the Current State of Organizational Excellence that was launched by the Organizational Excellence Technical Committee QMD ASQ (OETC) in 2015 and endorsed by the Global Benchmarking Network and ISO Technical Committee 176.

    The assessment tool is based on the Organizational Excellence Framework (OEF) that integrates leading excellence models and provides implementation guidelines for the practitioner (downloadable at no charge http://organizationalexcellencespecialists.ca)

    To participate in the global assessment, you have two choices:

    1. Teaser Assessment – takes 5 minutes, assesses culture of excellence and delivers a free feedback report to your inbox http://www.qlbs.com/QimonoVBA/assessment/OrgExFrameworkTeaser
    2. Full Assessment – takes 15 to 30 minutes depending on organization size, assesses culture of excellence and deployment of best management practices http://www.qlbs.com/QimonoVBA/Assessment/OrgExFramework

    Individual responses for both assessments will be strictly confidential. Only the aggregate data will be reported on the open OETC LinkedIn site https://www.linkedin.com/groups/4369749 so that respondents can benchmark their performance with others.
    This research is intended to provide benefit for all stakeholders:

    • Contribute to the OETC mandate “to support and promote the use of international excellence models and to help all organizations attain higher levels of performance”
    • Create awareness with leaders and managers about the principles and best management practices that are common to high performing organizations
    • Enable organizations to build on strengths and address opportunities for improvement
    • Provide a snapshot about the extent to which best management practices are deployed by organization size, industry sector and country

    This article has been provided by Dawn Ringrose, Organizational Excellence Specialists, OETC and GBN, Canada


  2. Winners of the 5th International Best Practice Competition

    April 28, 2017 by ahmed

    BPC01

    The 5th International Best Practice Competition was held at NMIMS University, Mumbai, India, 25/26th April 2017. The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices. The Best Practice Competition has been designed by the Centre for Organisational Excellence Research (COER), the developers of the Business Performance Improvement Resource. Presentation videos will be on the BPIR soon.

    Dr Vandana Shinde and Pushpalatha Ravi, Bharat Petroleum Corporation Limited with judges

    Dr Vandana Shinde and Pushpalatha Ravi, Bharat Petroleum Corporation Limited with judges

    Winner:

    • Employee Health Management System, Dr Vandana Shinde, Manager Medical Services & Pushpalatha Ravi, Sr Manager (Information Systems), Bharat Petroleum Corporation Limited (Mumbai Refinery), India

    Four runner-up

    • Application of the TRADE Benchmarking Methodology to improve the purchasing process, Ahmed Al Zarouni, Head Of Purchase Section, Rafeea E Aleghfeli, Head of Excellence Programs, Ali Eissa, Senior Purchase Officer, Hessa Al Ammadi, Head of Purchase Unit, Rahma Aal Ali, Head of Planning & Development Office, Dubai Municipality, United Arab Emirates
    • Visible leadership – A best practice in the application of the Tata Business Excellence Model, Sachin Garg, Head – Strategy & Business Excellence, Tata Housing Development Co Ltd, India
    • An initiative to raise People Happiness to world-class levels, Dr. Wafi Dawood, Chief of Strategy & Excellence & Kalthoom AlBalooshi, Executive Director of Education Development, Knowledge & Human Development Authority, Dubai, United Arab Emirates
    • A novel way of conducting an antibiotic management/stewardship program, Jameela Alsalman, Geriatrician, Ministry of Health, Bahrain

  3. Winners of the 1st Organisation-Wide Innovation Award

    by ahmed

    OWI_Award_LOGO

    The 1st Organisation-Wide Innovation Award was held at NMIMS University, Mumbai, India, 25/26th April 2017. This award recognises organisations that have embraced best practice learning and combined this learning with their own ideas and creativity to become highly innovative. The award recognises organisations that excel in inculcating an innovation culture throughout all facets of their operation from the leadership to employees and covering all stakeholders leading to innovative processes, products and services. The Organisation-wide Innovation Award has been designed by the Centre for Organisational Excellence Research (COER), the developers of the Business Performance Improvement Resource. Presentation videos will be on the BPIR soon.
    Manin Kaur, Maritime and Port Authority of Singapore (left) and Siang Hock Kia, National Library Board (right) with judges

    Manin Kaur, Maritime and Port Authority of Singapore (left) and Siang Hock Kia, National Library Board (right) with judges

    Winner

    • NLB’s Organisation-wide innovation approach, Siang Hock Kia, Deputy Director, National Library Board, Singapore

    Runner-up

    • MPA’s Organisation-wide innovation approach, Manin Kaur, Assistant Director, Organisational Excellence, Maritime and Port Authority of Singapore, Singapore

  4. World Class Best Practices Showcasing in Mumbai, India 25/26 April

    April 15, 2017 by ahmed

    IBPC2017

    The 40 qualifying best practices for the International Best Practice Competition from over 10 countries have been announced. Learn from their best practices on 25/26 April, Mumbai, India.

    Click here for the conference program.

    This is a unique opportunity to learn from international best practices and world-class Innovation (from applicants of the 1st Organisation-wide Innovation Award).

    The International Best Practice Competition will be held in Mumbai, India, 25/26th April 2017, courtesy of the BestPrax Club. Prime supporters of the competition are the Global Benchmarking Network, Asian Pacific Quality Organisation, Global Performance Excellence Award, and the Abu Dhabi Chamber of Commerce.

    The Competition will be followed by a Certification Workshop on Benchmarking for Excellence and Innovation on 27th and 28th April 2017 delivered by Dr Mann, the founder of the TRADE benchmarking methodology. This certified training will enable organizations to harvest, document, and trade best practices; and proactively challenge the best practices to create innovative next practices. It is a must for individuals that wish to further their career and organisation’s success – benchmarking is a necessity for sustainable competitiveness and to meet the ever increasing demands of stakeholders.
    Register through the BestPrax Club at:
    http://bestprax.com/ibpc/register.aspx for the International Best Practice Competition
    http://bestprax.com/trade/register.aspx for the TRADE Benchmarking Training Course


  5. Summer School on Quality and Organizational Excellence 2017

    April 2, 2017 by ahmed

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    Welcome to the Summer School on Quality and Organizational Excellence 2017, at the University of Minho, Portugal.

    This Program is a unique opportunity to learn, share experiences and know new colleagues that together have the same passion – the passion for Quality.

    By attending to the Summer School on Quality and Organizational Excellence you have the chance to learn from some of the most important worldwide Quality Leaders – Pedro Saraiva, Hiroshi Osada, Lars Sörqvist and Mohamed Zairi, about the link of Quality and New Products Development, Total Quality Management, Quality Improvement Programs and the Future of Quality.

    The courses will take place during all the full week, with daily classes and several industrial visits, balancing theoretical and practical examples of the best practices in the field of Quality and Organizational Excellence. The program is composed of lectures, team work, workshops and presentations. The goal is to bring people together from across the globe, sharing experiences and discussing the present and future of Quality. The Summer School is based on 39 hours of contact.

    You are invited to apply!

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    Important Dates:
    Application deadline: April 7, 2017
    Acceptance notification: April 17, 2017
    Registration fee payment deadline: May 13, 2017
    Summer School: July 16-22, 2017