1. Benchmark Memo: March 2014

    March 10, 2014 by ahmed

    Greetings to our members,

    Read our Standard Benchmark Memo (for all members) or our SPRING Singapore Benchmarking Memo (for members from Singapore)

    This month’s content includes:

    1. Premium Best Practice Report – Social Media
    2. Health Care Best Practices
    3. Featured Case Study – University of Detroit Mercy
    4. BPIR Tip of the Month – Journals and Publications

    Best Regards,

    neil-sig

    Neil Crawford
    BPIR.com


  2. Benchmark Memo: Feb 2014

    February 9, 2014 by ahmed

    Greetings to our members,

    Click here to read the Benchmark Memo

    This month’s content includes:

    1. Learning from Lee Kuan Yew
    2. Best Practice Report – Collaborative Tools
    3. Social Networking at Cisco Systems, USA
    4. BPIR Tip of the Month – BPIR improvement Cycle

    Best Regards,

    neil-sig

    Neil Crawford
    BPIR.com


  3. Benchmark Memo for BPIR Members: December 2013

    December 22, 2013 by ahmed

    Greetings to our members,

    Click here to read the Benchmark Memo

    This month’s content includes:

    1. Employee Interviewing best practice report.
    2. Cooperative Leadership
    3. The Sponsor as the face of Organisational Change
    4. Customer loyalty programme gives competitive advantage
    5. Lessonsin building strategic customer relationships

    Best Regards,

    neil-sig

    Neil Crawford
    BPIR.com


  4. The Benchmark Memo August-2013

    August 3, 2013 by ahmed

    Greetings to our members,

    Click here to read the Benchmark Memo

    This month’s content includes:

    1. Employee Interviewing best practice report.
    2. Look Who’s Using Baldrige: A Focus on Southeast Asia.
    3. Cisco Systems, United States: Social Networking Builds customer loyalty.
    4. Organisational culture impacted by quality measures.
    5. 2nd International Best Practice Competition.

    Best Regards,

    neil-sig

    Neil Crawford
    BPIR.com


  5. The Benchmark Memo June-2013

    June 30, 2013 by ahmed

    Greetings to our members,

    Click here to read the Benchmark Memo

    This month’s content includes:

    1. Healthcare Excellence best practice report.
    2. Singapore has best health care outcome at the best price.
    3. Heartland Health – continuous quality improvement brings excellent financial performance.
    4. Healthcare Performance Measures.
    5. 2nd International Best Practice Competition.

    Best Regards,

    neil-sig

    Neil Crawford
    BPIR.com